Overall Ratings & Reviews Clarion Pointe Tampa-Brandon Near Fairgrounds and Casino

The only complaint I have as someone with asthma, the hallways had a strong smell of cleaning supplies, then the room when I first walk in has a stale water leak smell so I had to stay away from those areas or pass them quickly. The actually bedroom part with the bed had no smell. I appreciated the hanging flower baskets in the back middle area which was pretty. I had trouble with the tv and maintenance figured it out and wouldn’t leave until it was fixed. I would stay again.

nice hotel for the price

Close to casino. Everything works in the room and on the property.

Room 204 was spacious and very clean but may need a good refurbish. Microwave oven had terrible burns, floors near the main bed are damaged and sinking. TVs took a little handling.

Rooms were clean and comfortable but the lack luster breakfast for the price ruined it. When it was quality inn breakfast was a lot better. For the price of the room u can stay at multiple other hotels with much more amenities

Service was good but for the price the place was pretty run down.

Love the villa style at courtyard

Strange “Feng Shui”/room layout. Very clean, comfortable bed. A little too much light coming into the room with shade down. Could not get cool water in the shower. It took awhile to get the hot water to go down to a usable level.

The employees were fantastic. They were in the process of remodeling so that brought with it small inconveniences the main problem for me was I had called prior to booking about the breakfast that was served. I have celiac, They assured me that they had eggs and other foods but there were no eggs only yogurt and tangerine that I could eat. My first room had a hole in the floor but they were kind to move me to a different room.

Hall's carpet is not clean and smells

I think it was a great hotel. All staff were kind and polite.

So many things wrong with this stay. First, upon arrival I was charged a $16 resort fee, even though I was prepaid. Then, there was the smell, awful! At first I thought it was pot, but after a couple of days I think it's the cleaning products they used, kinda like rancid lemongrass, heavy and cloying and EVERYWHERE in the building. Room stank of it, couch had stains all over it, including where it looked like someone had sat without wearing underwear. Layout is weird, a two story thing with bedroom on second level, but there's virtually no light indoors, one tiny lightbulb on each floor. Also, no way to turn off the downstairs light from upstairs, so had to traipse back downstairs to turn that light off. Paint on the railings all chipped and beaten, bed had a huge crevasse in the center, shower curtain had a suspicious brown stain on it. That being said, the pillows were quite good, the place had been cleaned quite thoroughly and the bed was very professionally made. The noise though... The exterior door is that push-bar type and people were in and out all night, slamming into the push bar and then the door would slam closed, startling me awake. I was there during the week and workmen started on some kind of "clinking" project just after 7AM and also just before 8AM on Saturday. Between the smell, the noise, the uncomfortable bed, the weird stains, there is NO way I'm staying here again.

The rooms are clean but very stark. What they call a closet is nothing more than a cubby or cutout into the wall, as it does not contain any shelving or a rod to hang your stuff. The stairs in the lofts are steep, narrow, and dangerous. The TVs are kind of out date; no Netflix or YouTube access, they were not smart TVs. They were hung oddly high on the walls and were kind of small too. The carpet in the hallway of the second floor is stained everywhere and has one long stain like someone dropped something and dragged it a from end to the other of the hallway. There is NO ELEVATOR!!!! How do you have a second floor without an elevator? The "continental breakfast" is a joke. There is no ice machine on the second floor. Don't be fooled by the quaint pretty pictures of the outside. Yes the place is clean and the staff is nice but the rooms are odd, stark and sparse.

It wasn’t what it was portrayed on the site. The pictures were very misleading in the type of room we would receive.

The staff was great, very gracious in their customer service. The property overall was good. I thought the room could use a good cleaning as there were signs of spills or something on the bathroom walls running down to the baseboards that either a scrubbing or paint could remedy. The ac unit was very musty smelling. The room was spacious and bed was comfy. We were only there in the morning and at night so it was fine for what we needed. We didn't use any of their facilities otherwise and they have a complimentary breakfast but we did not get a chance to try it. Again tho, the staff was very friendly and accommodating.

Though the breakfast isn't all that, the lighting in the rooms and hallways could be less harsh, and the place could use a little refresh, the service is really kind and responsive. The staff is extremely attentive to your needs and really takes the time to hear you out. If you are here on business, it does the job, though it's not a place I'd consider beyond 2.5 stars. I'd say families would be OK here or couples wanting to spend a few days in the area and not be confined to their hotel rooms (staying out all night). It's definitely not a romantic stay though and if you want more impeccable digs (furnishings, hallmates), maybe skip this one. If you're just here on business or a stopover, don't hesitate: this place will do the job.

Great location few things need updating like the iron and ironing board but overal i like it and will return

Lobby looks great. Breakfast was good enough. Rooms were pretty good. Would definitely stay here again, but don’t expect glamorous. Staff was very kind and helpful. Just needed a place to stay before boarding a cruise and this place fit the bill!

Nice stay at northeast tampa

Was very very clean and comforting, thanks for a great stay!