Overall Ratings & Reviews Detroit Metro Airport Marriott

Was very convenient for my short stay in the area.

THEY WERE QUICK BY THE AIRPORT. THE SHUTTLE SERVICE WAS SLOW

Staff were friendly and happy to help. Loved the stay here

Near hotel and clean

Very nice hotel Great staff and services

Hotel itself is OK but the shuttle service is beyond terrible and I should’ve listened to other reviews. I came in the middle of the night and called before to let them know. They said it goes every half an hour and call when I land. I did that and they said it would be there in 30 minutes. It never came. I called every 20 minutes and each time was told it was on its way. Shuttle buses for every other hotel passed by multiple times. I waited an hour and a half (4:30am!) and then took a shuttle bus for a different hotel nearby and had to walk when I got to the hotel. The lady at the front desk did not even apologize or seem surprised very disappointing. This is an airport hotel so the one thing you need to get right is the shuttle service.

I liked that it was within minutes of my destination. I absolutely LOVED the pool and the quietness. We did, have a leak in the sink. They offered a room exchange or someone to fix it. We didn’t feel like changing rooms (with a toddler and long trip). So, we stayed. The linen had a stain, the toilet needed cleaning, and some other minor things were poorly addressed. However, the friendliness and courteousness of the staff made up for anything unsatisfactory.

Check in was fast

Very nice. VERY convenient.

Airport shuttle and breakfast were good

Excellent hosts and very friendly. The hotel is near and tidy.

Great

The parking setup was a fiasco. Charges were $10 per night in an open parking lot. Anyone could park in this lot. It was not like it was a parking deck for the hotel itself. Had to go through a process of a QR code as well which was cumbersome to say the least. In addition, our room did not smell fresh. I have been staying at Marriotts for 50 years and was disappointed this time around

Hotel and Trip was great. However rental car was vandalize. The manager on duty was great and call the police. You pay for parking but yet the parking lot does not have a camera to monitor these types of incidents. The hotel have someone to go away to check to ensure a guest has paid to park.

N/A

Was a best night i had on this vacation

Clean comfortable.Friendly,professional staff,good food options.Shuttle every 1/2 hr to and from the airport. 30 minute Uber to Comerica park,MGM Casino and downtown. AAA+++!!!

Will definitely stay here again.

Good properity for airport proximity.Shuttle service for early morning flights appreciated.

We loved our stay here it was great. My only advice is if you are a senior citizen get the handicap room because the toilets are extremely low to the floor. Had difficulty getting up off of it. Other than that everything was fantastic.