Holiday Inn HOUSTON-HOBBY AIRPORT, an IHG Hotel

Explore Holiday Inn HOUSTON-HOBBY AIRPORT, an IHG Hotel
6.8
Pleasant
From 860 reviews
Cleanliness

7.4

Room Comfort

7.4

Location

8.4

Service and Facilites

7.4

Traveler Reviews Holiday Inn HOUSTON-HOBBY AIRPORT, an IHG Hotel

Number of reviews per page
20
40
Top reviews
Jeremy
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Do not ever go to this hotel! The cancellation fees are js as expensive as the room... And they like to make u pay the deposit js to tell u they didn't receive the payment on their end. Meanwhile it money is already gone from ur card. I had to get the police down there to sort it out and that wasn't much help... They're scammers. Go anywhere but this hotel
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Angelica
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Would of been nice to k ow the hotel was u der construction when booking
Bouchra
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I hesited to book after poor reviews but staff at checking was very nice lady. But inside the room smell like wet carpet , we couldn’t breathe. Everything was already close at 8 pm no food served or lounge as it described on website. And we just landed at airport we needed dinner
karen
icon-Business
Business
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pool was close, as was the bar and kitchen. Room smelled moldy as did the carpet. Hallways were unattended for the ceiling tiles were falling down. Overall cleanliness was totally lacking and unsatisfactory. The shuttle driver never showed up to take me a sister hotel so I could eat and use their pool. Very disappointed with the hotel. The csr at check in was excellent. That’s the only good thing about my entire experience that was positive.
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Flavio
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Recently changed company. The continental breakfast did not have much to offer. The area is not that great unfortunately my stayed ended with finding my car with a broken glass. The cameras were cover with some kind plastic. The front desk was notified and only the cops were called. Also, the housekeeper was alone and came around to the room around 3 in the afternoon. I would definitely suggest other hotels further from this area.
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susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Easy check in, clean, shuttle to airport was great
Brett
icon-Business and Leisure Family
Business and Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Loud kids crying and screeming past midnight , our room smelled of musk & dirt. The bathroom had limited amenities. Down stairs bathroom was a long walk from elevator due to the onea next to check in they would not open for guest. Bed was OK woke up sore and unrested.
Shaniqua
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Everything was great thank you guys
Marie
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Strange smell in the halls but overall was a pleasant stay. Only needed some sleep before flight. Price was fair for what I need the stay for. Shuttle got me to airport on time and driver was super sweet
Anthony
icon-Business
Business
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hall way smelled like old water and the bath tub was piling paint the bar had hot beer and all the had for food was chicken tenders i went to the double tree to eat and have some beers
Samantha
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The room was very nice & very clean! The lady at the front desk, was rude, extremely unfriendly and unprofessional. The gentleman in the morning was very helpful and nice. The outside of the hotel could use some renovations and cleaned up a bit. We only stued overnight to be closer to the airport, we had an early flight.
Christina
2.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Nothing like the pics. Really run down. Clerk was laying on couch in lobby eating chips. Felt kinda unsafe going to your vehicle. Clerk didn’t know much about area and wasn’t helpful
Andrew
icon-Leisure
Leisure
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff was nice and fast. Room was clean. They need to resurface the bathroom but still a nice stay
LaTorrie
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Staff too slow and wasn’t knowledgeable about third party apps
Amy
icon-Leisure
Leisure
6.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Expensive for what you get
Terhia
icon-Business
Business
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Everything
Carol
icon-Leisure
Leisure
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I had a cancelled flight and this hotel for great for overnight. Room was very clean and updated and the property itself is nice. Although I didn't see much of the property due to coming in late and leaving very early, what I did see, I would stay here again.
JAMIL
2.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Staff was
Jana
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

The desk clerk was napping when Iarrived. Also there were no cups in the room for water and coffee
Maira
icon-Business and Leisure with Children
Business and Leisure with Children
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Peoperty needs upgrading! Hallways are super hot feels humid, front desk need to be more professional.
Number of reviews per page
20
40