Homewood Suites by Hilton Windsor Locks Hartford

Explore Homewood Suites by Hilton Windsor Locks Hartford
8.4
Very Good
From 703 reviews
Cleanliness

8.8

Room Comfort

8.6

Location

9.0

Service and Facilites

8.6

Traveler Reviews Homewood Suites by Hilton Windsor Locks Hartford

Number of reviews per page
20
40
Top reviews
jason
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Redo the bathrooms, they were a bit gross. The provided shampoo and conditioners were just sitting on the shower.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

It was beautiful and spacious. Great place to rest during our long road trip.
Alice
icon-Leisure
Leisure
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Bed was comfortable and hosekeeper provided towels as needed each day
Linda
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Breakfast! Wasn’t able to get any because ran out of food and only one person working making it hard to keep up with the meal. Had trouble with the TV. Called for help. Parking lot was full had to park further away from the building we stayed in.
Ana
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was no food, drinks, plates, etc. The food and service were terrible! More than 15 people waiting for food and drinks. The kitchen staff had a lack of assistance.
shannon
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Service is poor, they do not do trash towels and sheets till day 4! Its too long. I also schedule a 4am shuttle service and confirmed and failed to schedule.
Debra
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Love how well it was set up! Totally felt we had everything we needed.
Marcie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

This was a great place to stay. Front desk personnel are extremely kind and helpful. Rooms look new and are very clean.
Kim
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Breakfast was very good. We would stay again.
David
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff was friendly and breakfast was very good. We stayed in Building 6 and there were wasps against the window in the living room area when we arrived. The window screen was ripped similar to many screens at this property. We tried to switch rooms but the hotel was full. Our son and wife stayed in Building 3 and they detected fleas in the bed. I sent a letter to a manager and received no response. Overall, this property has a dated and dirty appearance and does not meet the high standards that the we expect when we stay at Hilton brand hotels.
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Joanna
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The staff was very nice. The rooms were clean and kept clean. The pool area was clean. I will stay again
Althea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice property but spiders everywhere in the room 2105. Maybe unused for a while but not guest room.
Chelsea
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Staff is wonderful! Offered amentities are perfect. The part that ruined it for us were the constant pool parties. I'm sure it's fun if you're part of it, but when you're the family with young kids going to bed early or the business executive trying to finish a presentation, it's frustrating. And quite frankly disgusting...we couldn't even use the pool for the 3 days we were there because it was cloudy or they were shocking it. Breakfast, gym, coffee, the rooms and staff were all wonderful!
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Haydee
icon-Family
Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

location near airport- safe. excellent staff service- some things need upkeep or remodeling but it was clean and safe
Roniece
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Nice property perfect for long stays. Shocked they actually had several vegan options for the breakfast which is a plus it’s very uncommon for vegan travelers to be accommodated. Staff was very friendly.
Luis
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Everything
Betsy
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The Staff were phenomenal, especially the Head of Breakfast, our 3 mornings. Our suite was clean, though, it needed major repair/detail with bedroom drapes, and with the bathroom molding and floor trim - an awful mess.
Lindsie
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Went as a family of 5, rooms were extremely spacious and clean.
Christine
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This was a last minute decision to travel from SC to New England for an overnight. We arrived late and found our accommodations absolutely perfect. In the morning Jarad went out of his way to be sure our stay was perfect. He is a great representative of Hilton. The kitchen staff presented a beautiful breakfast. It was dry. The house keepers were cordial and accommodating. Thank you everyone for making our stay seamless.
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KIM
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Will stay here again!
Number of reviews per page
20
40