The room was cold . The resturant was cold and didnt stop for puddibg because me and my partner was cold. Service was sloe in resturant . I coudnt get hot water for a bath and 1 towel for 2 people . The compumentry fridge for snacks and drinks was disappointing .

Nice stay. Breakfast was good, plenty of options. Pastries were stale though. Room was great, quiet. Always sleep well at holiday inn!

Whilst a little out of town this is a great place for a north/south stopover. Probably one of the best hotel breakfasts in a while, compared to many a higher end hotel chain. Tasty, hot (most important) and good quality.

A warm welcome and great facilities.

Lovely stay, place was clean breakfast was beautiful and hot.

The rooms are definitely not soundproof the first room the toilet didn’t work. The mini bar was not very well stocked for the additional spend. However, the staff to try their best

Computer dow

Check in was delayed over an hour (along with many others) and no communication about why or when room would be ready. Otherwise it was ok

Convenient stopover for a weekend trip, easy parking and good facilities. Attentive staff who were very caring.

We are happy and please .The room was clean and comfortable.Good access of public transport to Cheltenham city centre. Breakfast was good.

The breakfast was ok. The staff were friendly. The spa and pool were good.

Pleasant stay, nice breakfast, very friendly , helpful staff. Didn't have time to use leisure facilities.

The staff upon arrival and at the bar were very pleasant and helpful making the stay a very relaxed experience. The rooms were comfortable too and we enjoyed our stay.

Very clean and comfortable hotel with pleasant staff. Large comfortable bed, tasty evening menu and substantial breakfast.

Lovely staff, breakfast and facilities

Recently been to holiday inn found it good for my one night stay over there. Ample parking, good breakfast service. Overall enjoyed my stay. Thanks

Very friendly environment, clean and tidy,

Clean. Nice areas, well maintained.

Clean. Breakfast tastier on Monday than the weekend mornings

Hotel was clean with friendly staff, great size room and bar area was modern. Swimming facilities were a big plus and decent location for Gloucester or Cheltenham