Overall Ratings & Reviews ibis Lyon Centre Perrache

Very professional staff who are use to a high volume travelers. Room was comfortable and quiet. The location was ideal. Close to the pedestrian mall and not far from the old city.

Close to metro and tram stations. Room is large and clean.

Location is good

Not very good signage on arrival. Hotel was ok but pricey as it was NYE. Rooms very basic and small. 20 mins walk to the centre. Stayed in Antwerp 2 nights prior and hotel was at least 30% cheaper, very modern, clean, comfy and right in the centre.

It was great place to stay, very clean and friendly.

Staff was pretty helpful and friendly!!

Near train station, great restaurant next door Bressiere George.

The windows could open. Triple glass layers for extra peace.

Amazing everything thank you!!!!!

It is RIGHT BESIDE Brasserie Georges so if you're in Lyon to eat (which we were), this is the hotel for you! We had dinner next door on 3 of our nights because the food was so delicious and the service was so nice. The hotel itself was very clean with helpful staff and we loved their water refill station which we used quite a lot on the way out for walks around town and just before bed. It is not far from Place Belacour and it's right next to a major train station so transportation from there is no problem.

Can not walk anywhere Great staff Comfortable! Good ac

When we arrived, we were first incredibly excited about the location, size of the room (Suite) & the friendliness of the staff. However, when we returned home from dinner, we found a colony of ants in our room, around the walls behind the mirror and desk. We immediately tried to kill as many as possible, & went to the front desk to see if we could change rooms. The night staff at first would not believe we had ants, and immediately blamed us for leaving the window open (but we were on the sixth floor, & they would later agree that the window likely was not the issue). He only believed us when we showed ants in the trash, but told us it isn't a problem because ants are not dangerous. We had to spend the night in the room, hopeful that the ants would not get into our beds or luggage. The second day, we woke up to more ants, & when we spoke to the staff in the morning, they were immediately much nicer & sent someone up immediately to take a look. They agreed that they needed to take care of this immediately, and that they would switch rooms for us. When they switched our rooms, they moved us next door to our original room, and this time the ants were on the bed and nightstand. So, we ended up needing to move back to the first room we were in, where we still found ants, but in the living room area. The next day they had to get rid of those ants. The Manager & Cleaning Lady were very polite, but this was a lot to pay for a room that was infested with ants for half of our stay.

When we arrived, we were first incredibly excited about the location, size of the room (Suite) & the friendliness of the staff. However, when we returned home from dinner, we found a colony of ants in our room, around the walls behind the mirror and desk. We immediately tried to kill as many as possible, & went to the front desk to see if we could change rooms. The night staff at first would not believe we had ants, and immediately blamed us for leaving the window open (but we were on the sixth floor, & they would later agree that the window likely was not the issue). He only believed us when we showed ants in the trash, but told us it isn't a problem because ants are not dangerous. We had to spend the night in the room, hopeful that the ants would not get into our beds or luggage. The second day, we woke up to more ants, & when we spoke to the staff in the morning, they were immediately much nicer & sent someone up immediately to take a look. They agreed that they needed to take care of this immediately, and that they would switch rooms for us. When they switched our rooms, they moved us next door to our original room, and this time the ants were on the bed and nightstand. So, we ended up needing to move back to the first room we were in, where we still found ants, but in the living room area. The next day they had to get rid of those ants. The Manager & Cleaning Lady were very polite, but this was a lot to pay for a room that was infested with ants for half of our stay.

Great location and amazing breakfast! Loved it!

Great hotel next to Lyon Perrache, doesn't look pretty the area outside, but safe and convenient.

Good for an overnight stay. Noisy AC and very very loud when people haul bags along the corridors.

Comfortable, spacious and clean room, friendly staff

The ensuite room was spacious, clean, attractive and comfortable.

A great stay for my family of 5 was passing through Lyon. Very friendly and knowledgeable staff The room was fantastic and very nicely laid out for our family of 5 Would definitely stay again

Good hotel, reasonably priced in convenient location just a short walk to main tourist areas. Across street from a metro. Easy to find if driving into Lyon. Reading the reviews there were some complaints about parking but I found it pretty easy, literally across the street. No issue at all and front desk will let you pay for the parking when you check out so that you dont need to do it when you drive out.