Great location, close to many important places. Ideal for exploring the city on foot.

Staff was helpful when questions were asked. Bed was comfortable but bathroom floor had stains. Location was good.

Arrived after midnight due to flight delay. Check-in was quick & efficient

The location is excellent and perfect for visiting central Bilbao

Room was a good size and clean and comfortable. Loads of sockets. Staff were very helpful despite it being a busy weekend

Not really 4atar -evening staff v helpful but the morning reception chap wasn’t very pleasant I had to leave pre breakfast and was told there would be food/drinks available in the foyer . When I got down there was nothing -asked at reception and he just rolled his eyes and begrudgingly got a coffee machine out and then went for some some very lukewarm milk tutting so I could basically make an almost cold coffee No food so paid for a breakfast I couldn’t have Corridors were very enjoy and noisy but bed v comfortable and food generally good No extractor fans in bathroom it wasn’t working if was present and bath handrail rusty and hanging off the wall

Comfortable bed. Friendly staff. Sufficient desktop space for a four night stay.

Good breakfast, friendly staff

The room was clean and the staff was very friendly. Unfortunately, the maid staff was on strike during our stay. Also, the heat took a couple of days to come up to a warm temperature. Overall a nice hotel and I would stay there again.

Great location a stunning view (from my room at least). Staff very professional and friendly

The reception a bit cold otherwise everything fine . Excellent breakfast for 18 euros.

Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys

Very good hotel

Clean Room, bathroom with bathtub and hot water, accommodating staffs, varied breakfast buffet, walking distance to shops and parking (additional payment).

Great hotel, close to Guggenheim. Goo options for snacks. Nice cafe terrace. Free luggage storage Expedia describes rooms as having a balcony but it’s not a balcony, just a long glass door that opens on to metal bars

Concierge very unhelpful. Everything else OK

Location could have been better

The property was clean, comfortable and friendly. It is well maintained and managed. I would certainly recommend it and go back again if I visit Bilbao.

The air conditioning did not work well in our room. The front desk told us that the air conditioning was connected to one unit and there was nothing they could do. We asked to be switched to a different room and they could not accommodate us. This made our stay very uncomfortable.

Decent hotel all round