Overall Ratings & Reviews Four Points by Sheraton Orlando Convention Center

This was a nice, clean hotel. The pool was nice. Rooms were spacious and clean. We were in town for a sports tournament at the convention center and we were able to walk there, which was nice. I just wish the room had a fridge and microwave, though we did have access to a microwave in the lobby.

Great bartender and cook. Cleaned every day. Good hotel.

Great location and they worked with me on my stay

Everyone was absolutely great. We had a few requests and it was taken care of right away. The food was great and so were the 4-7pm happy hours every day. It was really quiet all around, including the pool. The best part is that it was 15 minute walk from the Orlando Convention Center North/South Building, which is where we needed to go to save on parking. If you need the Orlando Convention Center West Building, it is 7-8 minutes away. Highly recommend this hotel! We will definitely stay again next time.

It was great they treated good i will go again

Overall satisfied

Big room and clean nice and helpful staff

The stay was great all around. The only negative was no continental breakfast. That would have been a huge plus.

J7

Cleanliness OK but overall run-down.

Very friendly staff, very clean common areas, clean pool, clean room, clean everything. They always gave us 2 waters every mornings with our fresh towels. The big U or D would never do that. Will be returning 100% !!! Thank you

First and foremost Hannah receptionist young lady with such beautiful experience as far as interaction with customer she deserve to be promoted wonderful young lady because of her we will be back

Lamp in room didn’t work.

Nice, large rooms.

So friendly personnel.

Customer service was amazing and the food at the bar! Only down fall they wouldn’t let me pay cash

Our party has 3 rooms two of which had to walk down the “keep out” hallways covered in Dexter plastic. Dirty . Old. The staff was nice.

I checked in at 9pm. I was given a room on the second floor. The halls were warm and smelly. When I got off the elevator to find my room I met a door that was closed and it said do not enter. I turned around and went back thinking I was lost. I called the front desk and they said to go through the door. It was construction zone. That was super creepy at night. The room I stayed in was so run down. Only one lamp in the living room worked. The bathroom lighting was also super dim. I will say the staff was really friendly but I will never stay at this hotel again.

Everything about our experience here was great. No complaints. Front desk very welcoming and friendly. Bar people were also friendly. The pool was a great amenity plus the hotel is in a perfect location is close to everything.

First night the room had no working AC Had to get a new room the gentleman upfront didn’t seem like he cared at all ended up getting a new room but then I killed like 4 roaches On top of that the hotel is under construction which I don’t mind but a heads up would have been nice