Very convenient to the public transportation, only few stops to the city center. Helpful staff. Availability of on site parking. I would stay again.

I really enjoyed the placed and slept like a new baby

The location was OK. The area entering the hotel needed to be swept. The food and drink services are limited. The breakfast was best.

No wifi and they didn't change bedsheets throughout my stay in the hotel. Customer service in the reception is also not the best. I don't recommend

The staff has been very helpful and attentive at all times. Our room was very comfortable and quiet. The location is convenient, close to the tran situation and a commercial zone. Only 10-15 minutes away from downtown (Altstadt). Stay again if business travel brings me to Hamburg? Yes, definitely.

Janice was a perfect host and provide exceptional services. Best breakfast we had T any hotels we stayed Ionel canavra

Very friendly staff

Good value for money, clean room, very friendly and helpful staff. Used for a short stay, would use again for the same purpose

A basic, no-frills hotel that was clean and provided us with the essentials. Close to a train station, restaurants and cafes.

Awful experience

This place is a low budget hotel. I paid over 200 euros per night and it had zero amenities. Zero. Even the wifi was so bad that my phone only worked when it was off. So only stay here if it is in the 100 euro range. Then you cant complain about getting nothing.

Hotel is close to the u-bahn and s-bahn, so easy to get into central Hamburg and is also on the line directly from the airport. Room was as expected from Ibis, shower water pressure was a bit low, and the bed was a bit on the firm side.

Great location close to both over ground and under ground train links. Just 15 mins from Airport and City Centre. Staff friendly and spoke to us in English, our German is coming on but slowly. We will definitely return

Excellent location and close to train station. Rooms were simple and had the right amount of amenities. Unlimited breakfast also available but did not go for the option as we wanted to explore the city. Only 10 minutes train ride with regular underground and overground trains!

Worst experience ever, the hotel is so old and not clean, i can hear clearly the noise from the train in the room I stayed.

Clean, modern facilities right next door to the train station.

The room was spacious, comfortable, modern. Quite wide range of food&drink selection for breakfast. S1 underground station was 3min walk, that takes you directly to the city center or the airport. Good restaurants nearby (try the steakhouse!) Highly recommended hotel!

I stay at this hotel when I come to Hamburg to visit my cousin: it is a working visit. The hotel is always very clean, the room is good, the bed is comfortable, the shower is great, the air-conditioning works. The location is so convenient. Perfect! The staff are very helpful and friendly. Thank you.

Good location. Very friendly staff.

The bed was uncomfortable mattress too thin. The room was clean but spoilt by the the carpet. I thought there was smears of black shoe polish but my friend pointed out if it is under the bed it is the design. Awful ! The double room was a bit squashed for 2 people. No facilities in the room. With such hot weather one should have assess to cold water. The bathroom was clean but insulation too noisy. The staff were good and helpful. It is was not budget hotel of the group hotels, but there is room for improvement.