Overall Ratings & Reviews Quality Inn Dubuque on Hwy 20

Nice and dog friendly. Have a great grassy area for dogs well maintained.

Melissa P. at the front desk was very friendly and helpful and Linda in housekeeping was very professional and friendly when she cleaned my room.

The room wasn't the reserved room. Pet area was nonexistent, contrary to advertised 'off-leash' per area. Check in time was lengthy - not due to other customers. Rates were pricier than comparable properties, but it was one of the few hotels allowing 2 dogs. Pool hours were less than advertised. Front desk was not staffed 24 hours as advertised. Fridge had ice build-up that prevented sufficient cooling. Furniture mismatched and some in poor repair. Staff was friendly. Breakfast was okay.

Billed me 3 times and no one could figure out how to fix it.

A total of 3 night stay. On the second day, a hot 95 degree day with heat index of 108, we arrived back at the hotel cliser to midnight. Our room was not serviced. We did not have any clean towels. Went to front desk. Requested towels. Had none per night staff. Gave suggestions, like please get us towels from pool area. His first response was the towels are for pool area and when i insisted for them, he stated there were none. Per staff laundry is only done when guests are checking out and they have a full load for their industrial machines. So, we had to sleep in sweaty, smelly bodies and could not access towels until the late afternoon of next day.

I have bed bug bites all over my body

The bed was very comfortable. The wifi was spotty. The room was quiet, clean and dark

What I like about this property it was quite it is clean and the was friendly.

was great

This is a substandard hotel.

pool was cold

Great room and great breakfast. People were friendly

After a three night stay, we were back in the area two days later, and chose to stay another night!

Exelent location, and good service.

Convenient colse to everything in town

Met my needs.

The room was freezing cold and I turned the heater on to 74 and all night it never got above 68. I asked the front desk in the morning if I could get an extra blanket on the bed for the following night or turn up the heat. I came back the end of the day and the room was at least 74 degrees. The indoor pool was absolutely freezing. I've been in many indoor pools and this was NOT what I expected. If you're going to advertise a pool, make it comfortable.

The staff was friendly and my room was clean.

Super nice people. Clean & comfortable in the king queen suite.

Good