Comfort Suites London - Dearness Drive

Explore Comfort Suites London - Dearness Drive
9.2
Exceptional
From 1,411 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.4

Traveler Reviews Comfort Suites London - Dearness Drive

Number of reviews per page
20
40
Top reviews
James
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Rooms were clean, place was clean. Located right across from the go karts and the dino golf at clifton Hill. Didn't have a mini fridge or microwave but would definitely stay here again. Location was central to everything we wanted to do and if we wanted to ride somewhere there were 2 spots to go in and out of. Had a great time. Staff was great too
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Dmytro
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Person on reception was very friendly and explained in details breakfast time, room location etc. We actually had double room. One with sofa bed and large TV. Second had double bad with smaller TV. Kitchen and lots of closet space. Everything was super clean. Bathroom looked like recently renovated and of course very clean. Overall hotel looked very well maintained. On top of this we liked security cameras around property for guests’ safety and safety of cars. Looking forward to stay with this chain of hotels
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Jane
icon-with Children
with Children
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Stayed here with my family including a toddler and we loved it. The room was super clean and comfortable. The breakfast was amazing and had a lot of variety (hot food I.e. eggs, sausage/bacon, potatoes; boiled eggs, yogurt, cereal, oatmeal, toast, waffles, frozen fruits, drinks). Perfect for families! Highly recommend and would stay here again
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Kirlene
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Overall great stay. Enjoyed the spacious room with the family
Anette
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms were great. I thought when booking it had a pool which it didn’t but that’s kind of my fault. The a/c wasn’t working properly so bedtime was super hot. Breakfast was great.
Susan
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Check-in was quick and friendly. The room was quiet and very comfortable. It’s so nice to have perfect pillows in the room. Breakfast was good and always being replenished. Parking was easy.
Don
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

A lot of construction around property. Not fault of property but made things inconvenient
Leila
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Perfect
Kasie
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Hotel is very basic. The rooms are new and nicely renovated. But having pillows that fit the length of the bed, underlay blankets that don't scratch, and more sound proofing would have made the stay more comfortable. We could hear every noise outside the room. Vacuuming began around 9am. We also had a mysterious alarm set for 7am. We unplugged the alarm clock after the first night, and was still woken up by it the 2nd night (likely on emergency power). The rest of the hotel left much to be desired regarding the advertised renovations. Outside building is cracked and aged. Stairwell has peeling paint. The elevator is also aged and frightening as it creaks and starts opening before reaching the floor. Accessing the hotel was also an issue. The only road in/out is under construction (not in the listing). It's closed for "local traffic only." During our stay, it was a pure dirt road with large pot holes and divots that we feared could damage even our SUV. These holes filled up with nearly 3ft of water making us cross a deep muddy pond. We didn't bother trying to attend breakfast because it was a busy long-weekend and the room looked way too full. The people at the check-in desk were okay. But a bit dismissive of our concerns. It's also funny that the "free drink" is a can of coke. There is a mini-fridge near the check-in desk to choose from, but the booking fee does not include 1 of the 3 shelves of options (monster, perrier, etc are too high-end to include).
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Aditya
2.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

We requested for connecting rooms, they said they can accommodate if available in chat, whereas at front desk they mentioned, they do not have connecting rooms for the room type we booked in the hotel. This information was provided upfront in the chat itself. We have atleast ask them to provide adjacent rooms or rooms close by, they said they have provided adjacent rooms and when we went up and checked the rooms are way too far apart though the number is sequential. When we came back and asked for a change the reception they mentioned since we already checked it they can’t do anything about it. How do we know the layout of the hotel or the room numbers before visiting? Ridiculous and very rude reply’s form the front dek
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Gursharan
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were clean and spacious. Went on the long weekend so breakfast was a little crowded. All in all Enjoyed our stay.
Ramya
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I would stay here again. Clean and spacious room. Breakfast had lots of variety and yummy. Coffee and tea are available any time. Parking was free. Overall, excellent.
Peter
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The rooms are spacious, the location was good and the breakfast was what's to be expected. The property overall is good value for your money and nothing was exceptional but the experience was good. We've stayed at multiple hotels as a family and we'd come back. I would say the cleaning of the rooms could be a little more consistent. One day our beds were made the next they were not.
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Amanda
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The room was just as advertised, clean and well renovated.
Ian
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Upgraded rooms are nicely done. Staff are friendly. Weekend breakfast room is very crowded and quite hot with all the people and hot buffet. Additional ventilation in that space is required to make it more comfortable for patrons.
John
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Very clean room and great location. We spent just 1 night passing through and the price was right. Breakfast area was very busy but they kept refilling foods as it ran out.
Jade
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Easy and quick check-in, good room size for a family of 4
Jason
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I will never stay here again. Staff was very unhelpful - the included breakfast was terrible - bacon and eggs were raw - even the muffins made my family sick. The room was fine but had terrible sounds coming from the generators parked out side on the property. DO NOT STAY HERE - cheap but terrible.
sukhjinderpal singh
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Highly recommended
Paul
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Rooms were very clean and neat. Great access to parking. Breakfast was convenient and tasty.
Number of reviews per page
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