Quality Inn Kissimmee West - Lake Buena Vista South

Explore Quality Inn Kissimmee West - Lake Buena Vista South
4.8
Poor
From 912 reviews
Cleanliness

4.4

Room Comfort

5.0

Service and Facilites

6.0

Traveler Reviews Quality Inn Kissimmee West - Lake Buena Vista South

Number of reviews per page
20
40
Top reviews
Ramon
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Great one nighter
Brian
icon-Friends and Family
Friends and Family
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Got a really good price, was offering a promotion. Room was clean and bed comfortable. Stayed 3 nights no maid service. Was quiet except my last day. Breakfast was a gastropodic sugar carb nightmare, pool seemed sketchy and saw no one partake. Internet connection kept raising red flags on my device. So the price for the room was a great deal but the resort fee was not. Front desk was welcomely and friendly. Probably would not go back or recommend.
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Jean Paul
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice area. Nice rooms.
Luis
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Good everything
Verified traveler
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Based on other reviews and the condition of the building, I can believe that we were lucky with the room we stayed in. The room was clean and the housekeeping did a great job. The sheets were clean and we had no bug problems. It’s located in a great place and the wifi was shockingly good (better than Universal hotels honestly) and the cost is near unbeatable for what you get. Now as for the bad things: The tv was grainy and such low quality that you’re better off watching anything on a laptop or phone instead. The water has a slight sulfuric smell. The rooms have little to no sound proofing so you can expect to hear neighbors and for them to hear you clearly. The breakfast included is laughable as it’s just a waffle machine with some cheap batter and some muffins and plain white bread. It would be better to stop offering breakfast and knocking the price down a buck or two. Overall, I would believe other reviews, good or bad as it seems like your stay will mostly depend on which room you get. They seem to be doing some rolling improvements and I can see there’s effort in making this place better. I hope it improves quickly as there is plenty of potential.
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Joeimilie
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was great
Francisco
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

No refund, told me they’ll send confirmation email for rescheduling my stay but never received confirmation email I lost my money
Tynesha
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Wonderful place to take trip and the employees are very respectful and helpful
janet
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Good room
Christie
icon-Business
Business
8.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The property charges a $100 deposit which is not mentioned in the description. And there was no laundry at all
Carole
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The place looks dirty on the outside and not what the pictures showed ! It looks run down and smelled smoky. Then there was a deposit fee, so I didn’t stay there, I never checked in and I canceled the reservation because of how the hotel looked on arrival , it also looked unsafe
Misti
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Quiet
Mohammad Majeed
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Decent place
Silver
icon-Business and Leisure with Partner
Business and Leisure with Partner
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The ac units were leaking into the hallways and walkways, but the walkways are outside on concrete and the unit worked perfectly to keep the room cool. Staff were friendly, efficient, and nice. We had some issues getting through the door, it would unlatch but not open. Overall very happy with the stay for the price it was. No bugs or pests.
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Ulanda
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The hotel needs to be remodeled, a lot of old looking rooms. Room service is very slow.
Melinda
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

This Hotel is super nasty
Phil
icon-Business Family
Business Family
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Excellent staff in office
Judith
icon-Leisure
Leisure
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Floors had water damage and tiles were lifted. Shower was missing the drain cover and toilet had stains. Very dim lighting.
Gino
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Buena ubicacion! Habitacion limpia y comoda
Susan
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

The toilet had problems flushing and it smelled really bad. There was black mold along the ceiling and wall. The TV stopped working after an hour. There were cockroaches one was even in the mini frig, we had to sleep with the lights on. We arrived late to the hotel so we did not have time to go elsewhere. When we left we told the two girls at the front desk of all of these problems. One of the girls was extremely rude rolling her eyes at us and would not give me her name. The pictures on line are false. There is no Quality in this place.
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Number of reviews per page
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