9.2
Exceptional
From 1,080 reviews
Cleanliness

9.4

Room Comfort

9.2

Service and Facilites

9.0

Traveler Reviews Hotel Diplomat

Number of reviews per page
20
40
Top reviews
Megan
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Beatuiful historic hotel in downtown Stockholm (Östermalm). Walkable to the Old Town (Gamla Stan) and Djurgården (with all the museums). The staff was incredibly helpful and kind. Our room was cleaned daily and we never saw the cleaning staff. The room was very beautiful and well maintained while still keeping the historic charm. Small things but still could have improved our stay/I wish I had known: 1)The rooms are small. We got a suite which was the size of a normal hotel room. 2)The AC does not really work in the room, which was OK becuase it was very cool in the evenings, but there is also no ceiling fan so the room got very toasty in the evening. 3) There is no door between the bathroom area and the bedroom so when I was getting ready in the morning I easily disturbed my sleeping husband. 4) There is one, very old elevator in the hotel, which broke towards the end of our stay, which made it very difficult to get to our room on the 6th floor. 5) There is a cocktail bar on the first floor, which we were excited to try, but it was NEVER open. We checked every evening of our week long stay. 6) Our minifridge was never restocked throughout our stay despite. We called down to request a refill but this was not done.
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Henny
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Wonderful staff – could use USB ports in the rooms - but other than that a very lovely place and central to everything
Maria Kathrina
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel and location is well situated. Breakfast was excellent. Staff were helpful, pleasant. Elevator was temperamental but staff were quick to assist with luggage. Room is clean and comfortable We had a wonderful and memorable stay
Myra
icon-Business
Business
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Very helpful staff, clean room, great location
Evan
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Lovely stay, great location that is walkable. Everyone was very friendly and beautiful rooms.
Per
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

nailed it, stayed a few times before and thsi time was flawless
Madelene
icon-
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Excellent breakfast and lovely area.
Scott
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The elevator was under repair for the duration of our stay. They were also renovating the floor we were staying on - blue plastic everywhere. Our room was beautiful, but the carpet was really old with noticeable stains throughout the room. Less than mediocre.
Hillevi Catrine
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

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Amy
icon-with Children
with Children
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a wonderful stay! Perfect location-very walkable to all the highlights of Stockholm, as well as major shopping, restaurants, and a pharmacy. The staff is incredibly friendly and the room appeared freshly updated and extremely clean. The cafe downstairs is adorable and wonderfully stocked. Would highly recommend and would stay again.
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Donald
icon-
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Stayed just one night waiting for flight next day. Beautiful hotel in a great location. Front desk staff were professional and friendly. The hotel displayed design features from its past; very grand. The room was very small. My walk in closet at home was just as big. I believe this was reflected in the price but I did feel like I was in “steerage”. The bed (more like a chaise) was not comfortable. Overall lovely hotel but would have to probably pay double what I paid per night to have a decent stay.
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John
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Best hotel in Stockholm, immaculately decorated and clean in a perfect position to access the city and the airport
Esther
icon-
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Ocean visible, great location
Karimov
10.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Отлично!
Robert
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

Stockholms best hotel, Robert Jobeus
Chantel
icon-with Partner
with Partner
8.0
/10
Reviewed 37 week(s) ago

Hotels.com verified review

The breakfast menu was limited and expensive so we skipped it. Room service options end pretty early. The rooms are small and narrow. The elevator is super small (typical European). Since the hotel is old it has very traditional authentic amenities in a regal sense but was not impressive. Our room wasn't the cleanest but it was comfy for a few days. Perfect location just steps from everything. That made up for it.
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Robert
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 42 week(s) ago

Hotels.com verified review

Very good location with a good breakfast. Classic older hotel in good condition
Ian
icon-Business with Partner
Business with Partner
8.0
/10
Reviewed 45 week(s) ago

Expedia Group verified review

Room was clean. Great location. Lot’s for traffic noise from the street.
Karen
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Staff is amazing. Anything you nerd, they take care of.
Alexander
icon-with Partner
with Partner
10.0
/10
Reviewed 46 week(s) ago

Hotels.com verified review

Clean room well serviced. Good view from balcony. Great location
Number of reviews per page
20
40