Extended Stay America Suites Atlanta Gwinnett Place

Explore Extended Stay America Suites Atlanta Gwinnett Place
6.2
Pleasant
From 1,000 reviews
Cleanliness

6.4

Room Comfort

6.8

Location

8.0

Service and Facilites

6.8

Traveler Reviews Extended Stay America Suites Atlanta Gwinnett Place

Number of reviews per page
20
40
Top reviews
Veronica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Great
Veronica
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Feeling great
Rose
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Nice quiet updated room
Veronica
2.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

We didn’t feel safe cause the police keep coming in and out this place a lot of peoples outside like they selling drugs and that hotel is for the hood
LaTia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

This place has been a home away from home and I am forever thankful for the staff at the desk! The GM is always on point! The housekeeper Gloria is absolutely amazing and she cleans the room with experience and love! I am forever grateful
Latia
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

My room was perfect I had everything I needed and guest service was awesome
Roger
6.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

It was a a good place . It was a little outdated but good . They only had one set of kitchen ware for the rooms so if you need stuff to cook might want to bring some .
Miguel
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

First there were alot of people in the parking lot with the music loud like if you were at a club then the hotel smelled like Marijuana, the room was dirty the ac didn't work properly then the sofa bed didn't worked right the mattress looked like they got it out of the dumpster.
Ansley
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

It’s a very nice and a well kept hotel. If the price was just a little bit lower I could see it be perfect for what you need or want. Sometimes you go to these hotels and the room looks completely different but the pictures on the site are up2date
Ansley
icon-Business
Business
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I don’t like the layout of the room and it definitely needs to be updated but for a night when you’re just passing through and need somewhere to sleep until morning it’s perfect.
Ansley
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

I love the spacious area and plenty of room. Gives a homie feeling as soon as you walk in with a kitchen hat and couch but also gives you a better vibe as you walk farther in to where your bed and your window will be. The view of the city is absolutely amazing at night through the window but the morning sunrise is also beautiful.
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Ansley
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Very nice
Jose
2.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Not safe place
Gabsung
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

When I enter the lobby, I smell marijuana, and it's a smoking-free room, but it smells like cigarettes.
staci
icon-Business and Leisure with Children
Business and Leisure with Children
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great property will definitely sray again
Danita
icon-Business and Leisure
Business and Leisure
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

The first room was disgusting and I have pictures. Housekeeping is very, very lazy. I had to ask for another room after being told housekeeping were gone for the day. The second room was okay but the door card mechanism was raggedy I had difficulty getting into my room. Internet is a rip off its Wifi is not strong at all and you have to pay for a stronger signal. I told Benjamin but he was NO HELP at all. Ruth was EXCELLENT. Manager questionable definitely does not care. If there was a way I could post all the pictures that I have I would but it's not giving me the option.
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patricia
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Don't stay there front desk managers are lier's and trying to extort excessive fees ,I booked a handicapped room when I checked in I was told none was available not good service
Verified traveler
icon-Friends and Family
Friends and Family
2.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

I would like a refund the mattress are horrible and could not sleep laps are broken and leaning and no light bulb There is no real breakfast just a muffin at the desk
Sangeetha
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was horrible. We had to check out be
Christy
2.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Had the absolute worst experience I’ve ever had with a hotel, never in my life had anything like this before. We made a reservation online to stay here and paid for it. We were traveling from FL to Atlanta after work hours, due to delays and heavy traffic, we knew we were going to get there later than we anticipated. We called the hotel to inform them of our ETA and asked if there would be any issue with check-in, to which the lady I spoke with on the phone assured us it was going to be fine. She took my name and everything and told us she’d make sure the person after her would know, who would be at the desk. Long story short, we got there, the door was closed, so we called the number listed at the door, which connected us to somebody in there. She was extremely rude to begin with. She told us she couldn’t check us in because the system wouldn’t let us check in past a certain time, even though we called in advance and were told there would be no issue. But this lady kept going, refused to listen to what we had to say, had no sense of ownership, and when we tried to explain that me, my husband, and my two little kids would be stranded with no place to stay at 1 in the morning and asked if she could provide some kind of help or solution, she kept repeating condescending phrases like “you’re not listening to me,” “there’s nothing I can do,” “I don’t know who you talked to,” and “I don’t know who you are,” followed by “I’m in the laundry room and extrem
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Number of reviews per page
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