Hotel itself is great in my opinion. I don't really use any of the amenities so can't comment on those.
I only gave it a lower rating because I wasn't impressed with the night staff at the desk. The first issue was my phoning to let them know I wouldn't be there until at least midnight and the gentlemen asking over and over WHAT TIME I would be there. I was driving a long distance so thought around midnight but couldn't be sure that I wouldn't stop enroute because I was tired. He couldn't seem to understand that.
Upon arriving, one of the front desk staff (I think he was) was sitting on a chair at/in the entrance to the office holding his phone. The other fellow was checking in someone. The guy from the chair did get up and check me in though, so I'm assuming he was staff. When I asked if they had any of the luggage carts because I had a bunch of stuff to bring in, he (or they, I'm not sure) told me to go around the corner and see if there were any over there. No offer to check themselves or offer to help. Just didn't feel any of the warmth that you get from the desk agents in the daytime.