Perfect location right across from the train station and quick uber to cruise port etc. No a/c so would be uncomfortable on a hot day.

Walk to national express bus or cruise ship.

Loved everything about this property. The staff was lovely

Breakfast was a bit of a disaster. Ordered 2 poached eggs just as another visitor ordered 2 poached eggs. It would seems the chef was told to cook 2 poached eggs. After waiting about 10 minutes 2 poached eggs were produced and the other visitor took them. I asked the chef about my 2 poached eggs. He had no idea anymore we're requested. He said 3 minutes. By this time the rest of my breakfast was cold. 3 minutes later the chef said my eggs would be another 2 minutes. I cancelled at this point. I don't argue with chef before they cook my meal (trust issues). I ended up having nothing to eat at all. A very expensive rubbish breakfast experience.

NA

Great place to stay Very central and a short walk to most things No A/C but fortunately the weather was cool The biggest complaint is not being able to open the windows because of a security strap. This was a great disadvantage

Conveniently located to cruise port. Quiet and clean

Staff is very friendly and helpful.

Clean room.

Close to cruise terminal

The bed was comfortable. Upon leaving there were no luggage carts available. There was a convention going on and my husband had to bring our luggage down one piece at a time. I am disabled and couldn’t help him.

no air conditioning. Keep this in mind.

Everything was great however is time to have a proper air conditioning system. Is too hot for a fan.

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All the staff we came into contact with were excellent and very accomodating. Good choice of food at a reasonable price from the bar. Choice & quality of breakfast items was good. Room is a little dated but comfortable. Biggest downside is teh lack of air conditioning.

Stayed here for 1 night for a concert at the St Mary's Stadium. Easy parking £12 overnight. Easy walk to stadium. Clean simple hotel. Staff all lovely. Would definitely stay again

Good base to explore New Forest. The restaurant onsite has a good menu. Be aware, the Gym and pool allow only 12 guests at a time, so you might have to wait sometimes. Parking available at the hotel for £12 per night.

Room was very hot as no air com although a fan was provided

Room was lovely and so were the staff, stones throw from the station, would definitely stay again.

Don't bother with this place, try next door. To be fair, there was an IT glitch that staff had to work around. However, while some staff treated me like a person—notably K, who told me she was from Ukraine—others did not. It seems that the management knows that this place is on borrowed time and wants to collect money for doing as little as possible. One member of staff wasn't even motivated enough to tell me the correct pricing for breakfast.