Room and bathroom need updating

Awesome staff

didn't have breakfast, felt it was very overpriced like a lot of places doesn't allow dogs it was very clean and staff polite

muy bueno hotel , habitación impecable y desayuno muy sabroso personal muy atencioso recomiendo

Friendly staff Clean and quite

Highly recommend. Friendly staff, nice rooms.

Very nice, quite and comfortable rooms, highly recommend!

Staff very helpful and good. Pool ok food very low standard.. no wonder nobody comes to the buffet The bathrooms are very tired. It doesn't help that faucet is barely over the edge of bath. All the door edges are showing signs of damp. I wouldn't use this hotel again

Check in was a little slow but clean and great service

Great value and a good location if you’re wanting a little more space outside the confines of Mérida. Situated at a shopping area, you can walk to the big supermarket, and restaurants. Hotel a tiny bit dated (old shower tub in the bathroom) and the balcony would have been nice to have chairs, but the pool was unexpectedly quite nice, especially in the heat of the afternoon.

Demasiado alboroto de niños jugando en el patio. En los desayunos eché en falta poder degustar algún queso de Extremadura. En las habitaciones, deben solucionar, que el agua de la ducha no se derrame por el baño, las mamparas no estan bien ajustadas. Salvo estos detalles, la estancia fue positiva y el personal muy amable.

The hotel itself is very nice in the public spaces. However the room we stayed in was tired. The bathroom looked nice, but when you were using it you could see a lot of wear and tear in the corners of the room especially around the bath. The main problem was the excessive noise coming from the neighbouring bar area, where live music was playing.

Slow check in, no parking as we were in a van, little sleep due to music bar in adjacent complex, door to terrace wouldn’t close properly. Glad we didn’t pay the rates shown at reception. Very disappointed

Room furniture is dated. Worst was the fact that a ton of bus tour groups seem to always congregate here. They were loud and quite rude as if they owned the place. Breakfast was a circus with them and not a fun circus. LOUD! And lines everywhere to get breakfast. Thank god they left! Would never stay in AZZ again due to bus tour crowd.

We were given a disability room I don't know why .only a sheet on the bed no extra blankets in the room .the bar in the evening had been moved outside but was not attended so we went elsewhere for our nightcap .breakfast was very limited at 9am three staff on duty but not checking food counters ,one lady even had to ask for some bread .we have stayed here many times and always given full Marks for everything but not this time it was a big letdown

This hotel has so many positives,pool is ausome .. rooms are spacious and have great balconies and close to restaurants and have parking on site

Hotel was clean and check in was quick. Reception staff were friendly the only thing rooms even though nice and big and comfy it lacks smart features such as usb charging parts and smart TVs and tea and coffee making facilities in the rooms other than that hotel is good for a night or two stay

No es un sitio para repetir. Las habitaciones y baños ya tienen sus años y el desayuno no vale la pena.

Parking space deliberately blocked to force use of paid parking.

Looking for a place close to the action with parking. The breakfast was good and everything was clean.