Comfort Inn Alma - Lac-Saint-Jean

Explore Comfort Inn Alma - Lac-Saint-Jean
8.4
Very Good
From 889 reviews
Cleanliness

8.6

Room Comfort

8.2

Location

9.0

Service and Facilites

8.6

Traveler Reviews Comfort Inn Alma - Lac-Saint-Jean

Number of reviews per page
20
40
Top reviews
Marzia
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Friendly staff, clean room, good breakfast.
Alexandre
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

La chambre est rénovée et était propre. On était content. Cependant, il.n'y avait plus de savon pour les cheveux, ni pour le corps. Le plancher de la salle de bain était malpropre, ainsi que le fond du lavabo. Au déjeuner, il.n'y avait plus de nourriture. Le déjeuner n'était pas entretenu.... j'ai demandé plusieurs fois d'ajouter des choses, nous avons fini par avoir un peu de chose, loin de tout ce qui était offert. Le monsieur touchait aux aliments sans s'être lavé les mains auparavant. J'ai mentionné à 3 personnes mon insatisfaction, sans que personne réagisse. Il y avait des traces de café partout dans les esclaliers. Super gliasant et dangereux pour les jeunes enfants. L'homme a simplememt mis une pancarte mouillé, et ce, jusqu'à temps que le café sèche. Plusieurs clients au déjeuner avaient le même avis. Bref, les chambres sont biens, mais plusieurs choses malpropres ou manquantes. Nous choisirons un autre endroit la prochaine fois.
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Edelwina
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pros: Very Clean. friendly. Good continental breakfast. A typical inn at the city center. For those people who love city, this kinds of Inn's is good for them. Cons: no telephone shower which is a must for us ladies who are shorter and love to wash all around our head and body's very well. Telephone shower is best to clean our butt when there is also no bidet. - our room had a defecteuse hairdryer button. - just like comfort Inns that are average - important! that only small rectangular window at the second floor is so dangerous for those who have children under 4 years bks they can easly slip outside this small window but just enough size for a regular size of child who is so curious to put his head out and is the only window but small that can be open, and has no screen also. This is the most important thing i wud like to comment here So please watch your children under 4 years old if u ever rent a room in the second floor. Thanks you and have a good vacation.
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cathy
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Vraiment bien
Valerie
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Super
Nathalie
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Un immense merci à toute l’équipe du Comfort Inn Alma! Votre accueil chaleureux, votre compréhension die à ma situation et votre grande serviabilité ont rendu notre séjour des plus agréables. Merci pour votre excellent service, c’est très apprécié!
Luc
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

..
Martha
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a cockroach on the bed and the coffee maker wasn’t working. Other than that, once everything was fixed, our stay was fine. Especially liked the breakfast.
Denis
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Déjeuner de base un peu décevant! air climatisé et téléphone ne fonctionnait pas bien
Jacinthe
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

C'est bien.
Denise
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Chambre propre, personnel agreable, bon dejeuner et lit comfortable.
Alex
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Clean room, caring staff and the breakfast was pretty good with eggs/cheese, yogourt, cereal, waffles blueberry and normal. Toasts and English muffins. Parking was very small as they are renovation one side of the hotel and room seemed recently renovated.
Yannick
icon-
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Tout était parfait
Johanne
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Chambre propre, déjeuner excellent, personnel accueillant et serviable
Simon
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Qualité prix s’était bien, rien a dire
Frederic
icon-
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Bien situé, propre
Valerie
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Établissement très bien situé centre ville près de tous les services de restauration
CHARLES
icon-with Pet
with Pet
4.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The hotel is under construction and the room looked great when we first arrived until. We tried putting clothes away and noticed dirt and construction dust in the drawers and the bathroom door would not close. Went down to get ice the 2nd night and found out the ice machine was sitting in pieces and not working. Purchase ice cream at the front desk, when I got back to the room my wife and I noticed it was all iced over and had thawed and refrozen. Threw it out and went to the front desk to tell you he girl they should not sell those and she pulled some out of the freezer and thanked be for telling her but never offered to refund the $15 in cash I paid.
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Francois
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Les plats du déjeuner n'étaient plus remplis après 9:30
Patrick
icon-Business
Business
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Upper level rooms are all new. 1st floor was undergoing FULL reno when I was there, so maybe call ahead before booking.
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