Overall Ratings & Reviews Days Inn & Suites by Wyndham Vancouver

The bathtub had no stopper to fill up the tub yet, the water came out the bottom where you would fill up the tub and you could not change it to take a shower

Clearly the house keepers don't know how to do their job

Room was unavailable when I arrived. The guy at the counter told me I was better off because the place is a dump, has bed bugs and no hot water. No lie. I thought I had arrived in the Twilight Zone

This place is not what the pictures showed. Our king room with sofa sleeper did not have a sofa sleeper, it had 2 chairs. It’s an older property that is showing its age.

The property is very old. Inside our room the furniture was scarred. Holes in the walls. The AC unit was cracked. The room and hallway had a smell. Beds were fairly comfortable, but linen could be refreshed. Our first room the door lock was a numbered keypad lock instead of card key. Let's say the code was a bit too easy to guess. We asked for another room. There is no elevator. The pool looked relatively clean although we didn't get a chance at a closer look since we didn't have time to use it.

Room was filthy, advertise pool and hot tub, but they were not open. Did not have ice. Buckets did not have enough towels to give us extra towels. The toilet was dirty. The room was not clean and the elevator was broken.

Cleanliness? The toilet wasn't cleaned out entire stay. Our room key decided 2 times in 3 days. Breakfast isn't 6-10 it's 7-10 & one day wasn't set up until nearly 7:30. No coffee. No one at the desk when I checked out & it took 2 calls to reach someone over the phone to get a receipt. Will not stay again

Front desk was amazing. My room smelled like smoke, was dirty; had popcorn from the last person in corners, had body hair in the bathroom, I FOUND A NEEDLE CAP IN THE BATHROOM UNDER THE COUNTER. The hotel was sold out so a room change was not an option. There was also a transient with a flashlight out side the room window looking for whatever he could find. It terrified the children with me. The images on line are very deceiving.

Bad service

The room was no AC very bad

Very clean rooms. Front desk staff was wonderful!

Well to start there was only one person running the entire hotel. She was running everywhere to try and help everyone and fix things as they came up and I appreciate that. First issue was that I chose the second level room because it said it was a deluxe room and I wanted more room if possible. When I get there I find out there’s no such thing all rooms are the same size then I get told there is no elevator and you have to carry your bags up the stairs. Sucks but it is what it is. Then as I’m about to go up stairs the lady who was running around trying to help everyone said there’s a room down stairs if I would like to switch so I did. I got in the room and to say I was disappointed is an understatement. The air conditioner was falling out of the wall, the door top latch was busted off as if someone had kicked in the door, the bathroom door had a hole in it, and the tv was busted. I contacted the lady and she brought in a brand new right out of the box tv which I appreciated. Woke up in the morning and one of the reasons I selected the hotel was for the continental breakfast so I didn’t have to buy it from a restaurant or fast food location. We left at 7am and nothing was out at all. There is an area for the breakfast but there was no breakfast setup at all. I wish I had taken photos now that I see a section for it because there was so much wrong some will probably think this is an exaggeration and it’s not.

rug is dirty, the room smells terrible that i need to buy air freshner, web indicated breakfast included but no breakfast. no staff available in the lobby/reception area nor anyone picks up call from 6-8. no wifi readily available in the room unless you request but no one answers the call. i do not recommend this property.

Rude management. Non working shower. Power outlets that barely gripped plugs.

Do not go here it does not look like pictures and dirty.

No hot water

The room are old and the breakfast is bad, there is only bagels and coffee. The bath tub was a little bit dirty and old too

Even though there was lots of construction in the hotel, it was still nice enough. The staff was sweet.

No hot water in the morning. Door lock was broken. Hotel sign was destroyed by a vehicle and had not been cleaned up or repaired. Construction going on at the site. Not a good vibe at all.

Locks to outside doors are broken.