Overall Ratings & Reviews The Queen Mary

I have M.S and it was freezing in those rooms

Loved the location and all the things to do in the area. Easy to board our cruise ship and staff was amazing, the bar staff was excellent and friendly as well.

History

Very interesting hotel you are staying overnight in a museum. Shower is a bit slippery and workout equipment in the gym doesn’t work but no one stays here to work out the room is super interesting with the button to flush the toilet even being an old style having awesome port holes in the room over looking the ocean and the service desk being prompt and kind even when they’re busy. If you’re looking for the ritz this isn’t it if you’re looking to stay inside a 90 year old ship and enjoy the history this is for you. There’s no where like it

The price of a room you would expect the ac to at least work however the linens and bedroom set was lovely and clean. The food on the boat is not very good and extremely over priced, we went off boat in the end. It’s cool for a history stay and a shame to see it so run down in many areas. I hope they get on top of any renovations.

such a fun unique experience. would stay again

Beautiful

Roaming the ship was a great experience.

We had great and unique experience staying at Queen Mary. We loved the historic aspect of the venue and also being able to walk around easily without any over crowd. The food was also yummy.

It was out first time ever being on the Queen Mary. It was fabulous. The staff are very friendly and professional.

You are in a ship that sailed across the Atlantic 100’s of times. It’s like a museum and hotel in one. The kids love it!

I like going here because it's a unique experience and I'm driving a large truck with boat, plenty of parking

Our room smelled like mildew and it was hot! The AC did not work! I would not stay there agian. Everything else was good.

Convenient to the cruise terminal

Newt place and super close for us to sail out on our cruise

Super nice. Stayed the night before our Royal Caribbean cruise.

The Queen Mary is a unique hotel experience and a great place to stay for a night. It is quite out the way and from Long Beach main area, so need car or Uber to get anywhere. A free shuttle into the main area would make it a place to stay for more than one night. We had dinner in the Promenade cafe and were very happy with the food and service there. We also really enjoyed exploring the ship, with its interesting exhibitions and information. Roons were comfortable and room temperature perfect.

Love the history of the ship. I sailed in adjacent with the QM in 1967 on a pirate ship. Went to the mortgage burning party with my father years later. Had our school prom on the QM in 1973. My wife and I spent our 25th anniversary there. It's very sad to see the decay of the ship. It would be wonderful if there was a quaint library to sit in and read, similar to todays cruise ships. Purchase some deck chairs and create an area on the poop deck and fantail for the visitors staying on the ship. Not talking about one or two, go big like 50! Create an atmosphere as if you were at sea. The staff should be wearing traditional uniforms. They don't have to be "starchy". But take the time to look and play the part. Take them on a cruise so they can see what they should be portraiting.

The property is very close to the carnival port

No heating or cooling. Room was cold, desk offered extra blankets. Lighting poor, fixtures not working. Shower warm, not hot. Could hear everything in adjoining rooms. Would not stay or recommend this venue.