All the staff were friendly and helpful

Staff were helpful and friendly. Very comfortable bed!

Harry is always amazing and showing the latest wines then onto dinner

Great Sauna Great Staff Good food

The rooms feel a little dated. For instance they still have internet cable hookups but no USB ports, and the wallpaper/decor is a bit odd. Beds were comfortable and rooms were clean. The in-house restaurant had a large menu that made me nervous but the meals were surprisingly good. The pool looked good but it was too cold for us to try it (its not heated).

Service not ideal due to low staff numbers. Dining food quality good, service very slow then main arrived too early. Drinks service poor, staff not customer focussed.

The concierge can make or break a place. This one "broke" the place. No smile, no eye contact, no friendliness. It felt like we were a nuisance to him. The bar took 20 minutes to serve us 1 glass of wine and a bottle of cider ( no glass with the cider). No other customers were in the bar. The dirty room service dishes, with food on them, were still outside rooms 18 hours later. The rooms were quiet and comfy though.

First time in Brisbane. Loved the location of the View. Great breakfast and lovely staff. Close to some great restaurants and hotel

The hotel is on the river and has great view. it's an old facility and the furniture need urgent update. The breakfast for 15$ was absolutely amazing!!! and the staff were very friendly.

Lovely hotel. We were upgraded to a room with a view of the river. Beautiful! The room was spacious and so beautifully decorated. Bathroom also spacious and well lit. We thoroughly enjoyed our stay including the cosy bar downstairs. Would definitely stay again.

I had a fantastic experience from start to finish. The staff were incredibly welcoming, friendly, and always ready to help with a smile. Check-in was smooth, and the room was clean, spacious, and well-maintained, with all the amenities I needed for a comfortable stay. The location was perfect – close to major attractions and public transport, yet peaceful and quiet at night. I particularly appreciated the complimentary breakfast, which offered a great variety and was always fresh. Housekeeping did a wonderful job each day, and the overall atmosphere of the hotel was calm and relaxing. Whether you're traveling for business or leisure, I highly recommend . I’ll definitely be coming back!

It would have been nice to have a blanket on the bed as the doona was too hot and we didn't sleep well

Lovely hotel. Nice, spacious room with very comfortable beds. I only took one star out because the cleaning wasn’t very good, mainly in the bathroom/shower. There was mould in the shower walls and hairs on the wall and a bobby pin on the floor of the bathroom But other than that it’s a nice hotel and I’d would stay again

The hotel was probably a little too far out from the city centre and not close to either a station or the Citicat. Each would be at least a ten minute walk. The furniture in the room were a little tired and didn’t seem to flow with the room. There was wallpaper hanging off the wall. So it’s needs a bit of maintenance to bring it up to scratch. The food from the kitchen was good and the shower in the room was great. The swimming pool was cold but it’s their winter and the jacuzzi and sunbeds were again a little tired. The havuzxi looked like it needed a clean. So it’s a bit of a mixed bag, but overall we thought the hotel was good.

We only stayed one night after we landed at Brisbane aiport, we arrived after midnight, there was no problem checking on, the night manager was helpful, rooms were large, clean and modern and breakfast was delicious.

fabulous service, facilities and staff

Views of the river were beautiful and room was so spacious. We would stay again.

Couch was very old and dirty, room was stuffy with no ventilation but was okay for 3 nights, wouldn't want to stay longer though.

Great A+

Hotel in good location however rooms were dated and not very clean. Our room the wallpaper gave me a headache. Size however for family was good. Things weren’t cleaned properly, lots of dust. Said they provided tea and coffee facilities but no milk in fridge? Breakfast was okay, hot food wasn’t hot and was expensive.