Overall Ratings & Reviews Best Western Brentwood

We really enjoyed the layout of our suite and the nice fireplace in the living area. However we saw two roaches during our 6 night stay and the shower only had a door that covered half the shower space causing the bathroom to flood with water with every shower. We left a night early and would not stay again, however staff was very welcoming and the continental breakfast was good.

great experience. friendly staff, clean room, nice area.

good price, very clean, nice breakfast, conventient to get downtown

It was great. Friendly staff and clean rooms. Great Breakfast.

We were very pleased with our hotel stay. Airiel, the hotel clerk was very helpful. Breakfast was great and very clean.

Overall experience was great!! There were a lot of holes in the ceilings where light fixtures should’ve been. If they were renovating or needing to replace them then they should’ve blocked the room off from being rented. The main entry doors into the buildings doesn’t look. That was a security scare for me as anyone could’ve wandered the hallways. The covers had stains , I guess that’s to be expected when reusing all white linen. Overall, it was quiet, and smelt really good throughout the halls . Staff were friendly and professional. Some staff were seen loitering outside the main door either before or after their shifts and a guest was smoking weed in the parking lot not sure if the parking lot was a designated smoke area or not but I didn’t like that

This is the cutest Best Western I’ve ever stayed at! Instead of one giant building with multiple floors, it’s split into a few 2 story buildings and it’s nestled right next to a mountain. Plus a Target and strip mall are a 4 minute walk away. So cute!

Nice to have an elevator!😄

Great stay comfortable room very nice

Great place to stay! Very safe and quiet

Very clean ! Nice hotel!

Sadly there's no elevator and that's difficult for people with health issues and older folks.. Our bedding was not clean, the vents in room was very dirty 😔

clean, wish the carpet was removed in rooms though

Well kept, clean and friendly staff

Well managed. Decent breakfast. The hotel is however very noisy. It wasn't a thing of where other guests were noisy. That you could hear everyone walking on the second floor when staying on the 1st

This is my fourth time at this property. It is always clean, quiet and the staff are extremely nice. It is also conveniently located across from a small strip mall and close to a few restaurants.

The gentleman at the front desk was pleasant and I dare say, entertaining. The room is quiet, pleasant and comfortable. I love that there are 4 pillows on the bed. .

love it

The rooms were noisy and had an odor. The front lobby was especially stinky with significant perfume smell to try to mask it. Seems like it was a smoking hotel before but not anymore..? Not great. The breakfast was also really rough. Wouldn't recommend.

Very cool building and Separate entrance to room.