The staff work really hard to keep things running. Good breakfast.

Friendly service but took 3 tries to get the keys to work. Breakfast was sort of meh, but again, at least they were friendly. The room was decent. In all, about what you'd expect from Comfort Inn.

Everything about the check in to the room was great, however breakfast was very disappointing. Granted a large group was in the the dining room before us, but the

Quick in and out stay. Quiet room and efficient service.

It was a nice place to stay for a night while we were getting ready to take a flight the next day.

The pool is outdated but was still fun.

Good deal for the price. Friendly staff

Location was hard to find at first.

Too pricey for an old hotel. Bed were no comfortable.

Desk clerk greeted us with a smile. Room was clean, beds were comfortable, breakfast was okay.

The first room smelled like cat urine. The staff quickly switched my rooms.

Our room at this hotel was extremely small. There was no cabinet to set anything on. But it was convenient to jump off the freeway and pull in for the night.

Needs some maintenance

N/A

Overpriced. No bath countertop area.

Very nice better than I thought it would be

Tawny was delightful at check in. All of the staff have been exceptional. They make this place great!

Hard to get turned into the parking lot and hard to find. Check in was fine and the little breakfast was good to get ya statted in the morning

Nice room. We had a Suite with a big jetted tub. Pool and hot tub need to be updated. Hot tub was not filled with water. Lobby and breakfast area could use an update as well. Overall we were satisfied with our stay.

This hotel might be the worst in Idaho Falls and is located in a less-than-desirable area of the city. The evening that we arrived at the property, the first thing that greeted us was a group of hotel guests blasting rap music and smoking marijuana in the parking lot. I had hoped it was a one-off, but I was sadly mistaken. Entering the lobby, I could quickly see that the hotel was nothing like the advertised images indicated. The lobby was rundown, cabinetry in the breakfast area was broken, the pool water was cloudy, and the hot tub was drained and out-of-service. Our room was no better. Once again, the room was nothing like the images (think cramped, dark, and dingy) and, in fact, was not the room we'd reserved. When I brought this to the attention of the front desk clerk, she indicated that the room we'd reserved was not even available at the property and she was unable to relocate us to a different room. The one good thing I will say is that the sheets seemed to be clean (although the bedcover/comforter seemed suspect). Other challenges included a coffee pot that was no where near an outlet (had to place it on the floor next the trashcan by the bathroom door) and a shower/bath pan that was incorrectly installed, swaying and creaking as you showered. If I could give this hotel negative stars, I would. YUCK.