Overall Ratings & Reviews La Quinta Inn by Wyndham St. Louis Hazelwood - Airport North

Staff was very friendly and helpful. The property is convenient and accessible. 20-30 minutes to shopping, and attractions. When I opened the fridge in my room and found left over food and drink, front desk offered to send someone to clean up, which wasn’t necessary, the only thing I wasn’t expecting was the $150.00 deposit, the most I was charged at other properties was between $50.00-$100.00, but I did receive the money back four days later.

We stayed last minute for the Halsey concert 6/18. The location is good, it’s easy to find and parking was easy to navigate. I’m a travel agent, so I travel often. La Quinta’s are usually my go-to lower budget hotel for the cleanliness standards alone. I cannot tell you how filthy this hotel was. The lobby is fine, but once you got into the elevator all illusions shattered. There was small pieces of… trash? I think? Tracked through the hallway. My room had some sort of brown liquid dripping down the wall (I have pictures of this). The bed and sheets were clean and bug free so we stayed and didn’t make a fuss because that’s all we needed anyway. The next day we go to get breakfast - except the guy checking us in didn’t tell us when it ended, simply that it was available “in the morning”. At 10:30 when we went to go eat, the front desk agent acted like we had committed a cardinal sin for simply walking towards the breakfast area. So, I will not be returning. I will find other places in STL to stay from now on.

Smelled terrible, rooms dirty. Staff friendly

Mold in the shower Stains on the couch Stains on the sheets

Yes

Property needs of work in the outside. I believe it's under construction. there were workers there through the day

Always a great stay !

I know properties get old, but when you have paying guests , your priority should be to kept maintain, and we got there was urine around the toilet. The floors needed vacuum, and the bathroom needed to be swept when the man came to do those things he didn’t touch the toilet and he said the cord on the vacuum was broke

The hotel was fine. I could tell they tried to renovate, but it was less than ok. Easy check in and the breakfast was pretty good.

The photos of this hotel were stock and misleading as well as the 4 star rating. The hotel was filthy and run down. Bed spreads and surfaces were visibly soiled. We had no choice but to stay as anything near was booked due to concert. We slept on top of the bed/sheets and didn’t feel comfortable enough to even shower. The water was barely warm and with low pressure. I recommend condemning. Also we had to pay a ridiculous incidental of $300 per room which the whole hotel isn’t worth that.

Very nice staff. Comfortable room and bed!

Nice staff and comfy beds!

Not really any restaurants close by

There were outlets that didn’t work.

It was good.

Place was very dirty stay wasn’t bad but it was very comfortable and breakfast wasn’t the best

The location of the property is ideal in proportion to access to the airport. However the amount of money they ask for the down payment regarding incidentals (150.00) at the time frame in which they finally release your money back to you inconceivable.

They had bed bugs and didn’t refund our money when we left days early. BE WARNED

10/10 staff is amazing

The hotel room floor was dirty, and the toilet has urine all over it. Plus, the incidental charge the front desk places on your credit card was never returned to me, even though I informed the front desk. So, there went an additional $150.