Overall Ratings & Reviews Capital Inn & Suites

Very spacious rooms

Spacious rooms, great staff. One issue but due to medical conditions the hallways had a strong smoke smell.

Disgusting marks and stains everywhere, feel unsafe, just want to go to sleep and get out, i hope my car doesnt get broken into.

The room smelled bad and was extremely dirty. Everything there, from the chairs to the refrigerator to the carpet, was extremely old and needed to be replaced.

We got there, checked in. It didn’t look like the property we saw on Expedia. We got to our room. Went out for supper across the street. Came back to find the bathroom had water all over the floor. We tried to use the phone in the room, it didn’t work. So I walked up and reported what happened. The owner came and looked, bought old worn out towels, put them on the floor. She then proceeded to go upstairs the room above us. She couldn’t find anything. Another hour goes by, went into the bathroom water was still leaking from the ceiling. It looked like it was ready to collapse. In the meantime the upstairs room sounded like a lot of people and children, the children running around. When the owner came back to check the leak we complained about the noise upstairs. She said she would talk with them. Nothing changed she gave us her cell phone number to call if there was more problems. We called again the noise was still going on. She said she would have them move to another room. They didn’t move. We called again at 9:30 pm with the noise and the water dripping. She said she could move us to another room, really! She didn’t offer when we first found the leak around 5:00. We are in our late 70’s and never complain. The noise continued all night. I called her the next day and told her the noise continued all night long. She said she couldn’t help that. I hanged up. I know some people were living there and not renting. I would not recommend this place to stay.

I didn’t like any of it. The place is an absolute dump. They shouldn’t be on Expedia

Fire alarm went off in the middle of the night. Front desk person was rude when I called to let them know.

It was great

The condition of my lodging was poor. The rugs were filthy and the walls were is disrepair. The stair railing was loose. There was only a light bedspread without a banket. The pillows were flat.

Dirty not worth saving the money on a night.

Just dont

price was right. Needed an extra blanket,

Absolute Nightmare when we checked in on 2/3. As you walk in you can see the dirty chairs. The reception staff greeted us in shorts and tshirt We couldn’t Stay in room 175 or at this hotel! The bad smell was unbearable and made me sick to my stomach. I had the worst experience at this hotel, and I strongly urge others to stay away! 1. Bed Bugs Infestation: next day we woke up covered in itchy, painful bites all over the arms. This is a serious health risk, and management is clearly not addressing the issue. 2. Mold and Filth Everywhere: The room phone was caked in grime and even had mold—disgusting! If basic things like phones aren’t cleaned, imagine how bad the rest of the room is! 3. Furniture Falling Apart: The chairs and couches in the lobby are stained, torn, and filthy. The place looks like it hasn’t been deep cleaned in years. This hotel is a hazard to your health and absolutely not worth the risk. Avoid at all costs! Management should be ashamed of the state of this place. I will be reporting this to the health department.

Good

Bed was of the cheapest quality. Some full time residents with both trash and toys strewn about in front of rooms. People hanging in front of rooms. Men repairing cars in front of rooms. IT’S A DUMP!!!

Let the pictures speak for itself. A complete disappointment especially for the price paid.

This was by far the worse motel I’ve ever booked it was not at all what it looked liked no hot water either room smelled very bad broken doors door on sawhorses in lobby for a table

Strench in hallway that could only be removed by ripping up carpet and repainting walls. Plaster repairs made in room, but left white unpainted 4” areas on walls of room. Arms of upholstered chairs severely shredded by (most likely) cat. Pretty dismal

This hotel redefined for me what I previously thought was possible for a one star hotel. The level of filth was frankly shocking. Everything was rundown, dank, dirty, broken, cracked, smelled bad. I wanted to leave the moment I walked in. I don’t consider myself overly sensitive and I’ve stayed in lots of cheap hotels but this was jaw droppingly disgusting. I wish I had never set foot in that place.

Restful, peaceful sleep!