Friendly staff upon arrival, so helpful with any questions and always had a good laugh when arrived and left the hotel. Would definitely stay here again!

The security of the hotel was nice; you either used your key card to get in or had to ring for staff to open the door. The staff that we spoke with were nice and helpful. We had to call and eventually go downstairs because we could not turn the AC on from our room. I lived that it had an elevator, but work luggage, only 1 person could fit, and without, it holds 2 people max. We were on the 5th floor and had drywall propped up outside our door along with mattresses and other supplies that seemed odd. The location worked well with bus stops, just not as close to the heart of Paris as I thought it was going to be.

Very neet and tidy

nice location , very safe

Lovely style and decoration, theatrical. the mattress needs replacing, maintenance needs improving - broken lever for basis plug, missing plastic seals at bottom of each shower door - wet bathroom floor. Pleasant helpful staff.

It is an old property as expected but it wasn’t as clean as it should be. I even saw mold in the bathroom ceiling. The bed was old and the mattress concave. The room was incredibly small that I had to walk sideways to get to the other side (and I’m only130lbs). I believe check in is at 2pm, but my room wasn’t ready until 3:30. The carpet is black and there was so much visible dust and lint, you can tell it needed a good vacuum. I asked them to give the room a deep cleaning. My friend had her room changed because her bathroom had a lot of mold spots. I was there during the heatwave, they had water locked up because you have to pay for it, but the front desk didn’t have the key to get the water and the night manager told me to walk to the mini market late at night. Just bad service. The coffee was free and it was very good.

The decor is great! Our room was comfortable. The only problem was the first night. We were not in the room we reserved, it was much smaller and had no air conditioning. They gave us free breakfast the next morning. It didn't make up for the cost of the upgraded room. I was not happy. It was a little far from everything as well.

Their breakfast cost $18 each person but nothing to eat. All trays are empty. No one to clean up their tables, no one to add food. Transportation not so convenient. Not recommended this hotel.

THERE IS NO PARKING! They say they have parking but they do not. Street parking is 18 Euro per hour. The walls are paper thin, which is to be expected with an old building, but you can hear everything your neighbours are doing. I would not recommend this hotel.

3 star. Was disappointed that having paid 300% over standard rate during olympics they chose to redecorate during our stay. Sawing and drilling outside our room. We requested and received a 12 to 15% refund but with many years notice this shouldnt have been necessary..

Great location, convenient to most attractions. Friendly staff, breakfast OK

Morning concierge who checked us in was grumpy and not helpful at all. Elevator is too small But the remaining staff and our check out was amazing

The little street is hard to navigate to without Google maps with multiple turns off the main streets. The floor we were placed on was under construction, missing ceilings, wall coverings, floors covered with paper and plastic and drop cloths. There was hammering all day and paint and glue smells, made me sick to my stomach one day. The housekeeping staff were good and the room was clean.

Clean basic hotel near Opera

All good, no complaints at all.

The hotel is beautifully decorated and the rooms are very spacious (my room even had a long corridor). The location is convenient as well, yet it is not easy to find. In this sense, I suggest you look for 5, rue richer, instead of 10, rue du conservatoire, the latter being a much more difficult street to find.

We stayed for a long weekend in august. Wasn’t too far from the station which was good. When we arrived they informed us that the air conditioning was broken, however they were going to provide free breakfast for our entire stay which was hadn’t paid for and also had provided two large fans. It was a very hot weekend so was a shame, but actually the fans worked fine and we slept really well every night- we are not great sleepers so this was an achievement. Our room was a good size for two and was clean. The breakfast was a standard continental but that worked for us. I would definitely stay there again. A metro was close by and you could walk to various restaurants about a 15/20 minute walk.

We had a fabulous stay at the hotel. The check in staff (Christian) was so nice and professional. The room was so beautiful, comfortable, and stylish. The hotel and the room gives the vibe of Paris. Can’t wait to come and stay at this hotel again!

It turns very noisy at dawn due to trash collection and it’s a meeting spot for people that talk loud around the same time

The staff was wonderful, friendly, knowledgeable and helpful. The hotel is also in a good location close to a lot of restaurants and not far from attractions. However this can also be a downfall as at night sound travels and we could hear every person talking and every vehicle going by. The building is definitely older and could use some repairs/ sprucing up and while the building 'has air conditioning' it didn't work the entire time we were there. Because of this we had the window open and that made the noise a bit more difficult to deal with. It does offer free breakfast which is free so can't complain but don't expect a lot of choices or options as to what you receive. Also, not sure if this was a Europe issue or just this hotel but all of us found the beds and pillows very uncomfortable. Overall was a good experience but not sure if I'd stay here again.