We are seniors. Our room was on the second floor and there was no elevator. There was no one available to help us get our bags upstairs. We were directed to a stairwell in which there was dried vomit on the stairs. We had to stop and rest our cases on each filthy step. It was disgusting. Our room had uncleaned drip marks from past guests on the furniture. Thankfully the bathroom and beds were clean and comfortable. I’m sorry to say we will never book at a Comfort Inn again.
We could see that staff were trying, and they were courteous. But, it was awful.