Macdonald Berystede Hotel

Explore Macdonald Berystede Hotel
7.8
Pleasant
From 903 reviews
Cleanliness

8.2

Room Comfort

7.8

Location

8.2

Service and Facilites

8.0

Traveler Reviews Macdonald Berystede Hotel

Number of reviews per page
20
40
Top reviews
Phoebe
8.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Nice hotel. Spa is good unfortunately the pool was very cold and steamroom broken. Rooms were okay but need a referb, especially the bathrooms. Water stations along the corridor with still and sparkaling water was a nice touch, would be good if they came out ice cold rather than tap temperature. Plenty of parking on our stay. Breakfast was as you expect. Overall, for the price a good stay.
Read More
Nathan
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Located close to Ascot, but maybe far enough to drive as over a mile. Sunninghill is about half a mile up the hill. Hotel is a little tired, but does the job. The bar is fine, as is breakfast - what one would expect. The spa and pool ar ok - although two lanes for swimming aren't wide enough for two people, and often there are kids fighting with long noodle floats. The steam room is good some days, smelling clean and fresh, but other days it smells sweaty and dull. There's an outside jacuzzi.
Read More
Chris
icon-with Partner
with Partner
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room is a little tired. Window locks for example all broken and no one has pulled the bed out a hoovered the dust. We had to ask for a room move as the bathroom fan was so noisy but this was sorted very quick. Breakfast lovely. Outdoor pool could do with a drain a scrub a the glass descaled but otherwise nice a warm.
John
icon-
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

The Spa was the best thing I enjoyed at this hotel thank you Needs an undercover visit to iron out some of the issues I'm not putting on here. Food and Drink very expensive for what you get Thats all on here
Nikki
icon-
4.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Not sure if I got the gritty room because I paid with my points or if most of the rooms are so tired and dated? Shower hanging out of holes in the wall tiles, paintwork flaking around doors, dirty marks on walls, tv so old that the remote still has a “teletext” button! If I got such a bad room because I wasn’t a fully paying customer then shame on The Berystede. I won’t be rushing back.
Read More
Carmel
icon-with Partner
with Partner
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Excellent swimming pool and spa facilities and warm welcome from staff
Tiwone
8.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Room was lovely - spacious, clean and good temperature control. Spa was nice and relaxing. Restaurant (food and staff) was a real let down. Very disappointing
David
6.0
/10
Reviewed 20 week(s) ago

Hotels.com verified review

Wouldn’t know. All out of order
Scott
icon-Business
Business
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Great staff, exceptional gym and leisure facilities. The food is of a very high standard, particularly the prawn tikka masala I had on this trip. My go to choice and stay at least 10 nights throughout the year for business.
Richard
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Nice hotel overall, nice room, good gym, lovely pool/spa. Good bar and restaurant
Sean
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Good large clean room which had a separate shower and bath.
Jackie
icon-Business with Partner
Business with Partner
6.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Staff were lovely - reception, bar and restaurant The food was pretty good - fish beautiful, steak cooked well, sauces full of flavour - just chocolate fondant sadly overdone. I love the chilled & sparkling water tap! However, rooms are looking very tired, old and in need of a refurb. Better pillows, USB ports and adding some soundproofing would be good too On the whole great service, food & drinks but poor rooms and sleep quality
Read More
Steviejo
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Tasha in the spa reception is absolutely amazing!!! Hotel lovely, couple of minor thing could make it better like a coffee machine in the breakfast area. But all in all a wonderful stay
Gary
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rooms are very tired and need some attention the rest was fine
Mihai
icon-Business
Business
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

The room was fabulous. But the old windows can't be closed, and the noise from the cars, trucks, and buses passing can be heard very loudly. The food menu isn't great.
Garry
icon-Business
Business
10.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Yes
David
icon-Business
Business
6.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

The room was tidy but needed a paint and a refurb tbh. Staff good and spa facilities really nice. very noisy room and had i been staying more that 1 night i would have asked to move rooms
Nicola
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Terrible, rude staff, very poor to non existing management. Overpriced food. Breakfast was very poor quality and badly cooked food and very badly organised. Bedroom clean but very cold. Outside spa pool was nice but dirty around the edges. Steam and sauna broken and spa closed earlier than stated. Lack of decent friendly staff is very obvious problem at this hotel sadly and no management in site. Sadly can't recommend this hotel and won't be back
Read More
Mrs Janet F
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

Great hotel would recommend
Emma
icon-with Partner
with Partner
6.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Roman lovely & spacious. Comfortable beds & bedding, room was cold but we managed to warm it up. Staff were friendly. Bathroom & furniture was a bit shabby & no shower gel in the dispensers. Would stay again though despite these things.
Number of reviews per page
20
40