Room was great and clean. The pool was another story. The water was so dirty that you couldn’t see the bottom of the pool. The hot tub was almost completely empty, like a foot of water in it. I talked to one staff member who was not helpful so I had to go tell front desk about the issue. Couldn’t really use either which my kids were sad about

Clean room. Very comfortable beds!!

The room was clean the staff were very friendly and helpful. Will definitely stay there again

Room and washroom layouts were well thought out . Travellers need layout space for things . Hotel was a bit spartan , but all things you need were there .

Polite and friendly staff. Clean room, comfortable bed/pillows. Ironing board was coming apart.

Average cleanliness and food, staff were friendly and helpful.

Charges added without explanation and when i tried to question i was brushed off

We stayed for a dance competition, it was a busy hotel with many other sports teams, but the rooms were very quiet despite how full it was, the restaurant was good, if you can get breakfast included it would be nice as its a pretty standard hotel breakfast that is a bit $$ if paying out of pocket.

Good restaurant, buffet is expensive for a family if youre not a member. Rooms were good, very sound proof

Restaurant service in the bar was great, did not have breakfast there. Beds have soft top which was a bit too soft for us. Good selection of pillows.

It was a very pleasant stay. No complaints.

The staff were courteous. The room was very well appointed it was clean. I had a great day.

The spa and pool were great but needed better signage for jets. The bath tub faucet in our room was loose.

The room was clean and comfortable. The staff were helpful. The shower was sometimes warm rather than hot. The a la carte breakfast options were good, but the buffet was a bit short on options.

I was there to watch the women's world curling and found myself with some time to kill around 2 pm. As I was on holidays I thought I'd visit the pub before I got a cab downtown to a concert, the staff at the pub seems happy to see me at first but after I had my second beer I kinda felt ignored. Told them I would get some food later , but It seems I was bothering them. A few beers and a meal quietly myself, I didn't think would be an issue.. I'm went there for a holiday, not to feel as though I was breaking the law...

Room was nice and clean, restaurant food and staff, great

King room with sitting area is very good. Good restaurant.

Staff were great, bed was super comfortable, restaurant was okay with really great staff. Room layout was good but needs a bit of updating to make this five star. The location is really convenient with easy access to major roads. Great place to stay.

Friendly staff. Clean room. Hotel starting to show some aging.

Very clean, even the pool area. Front desk staff were so nice and helped with an early check-in which made our trip so much easier