Great hotel. Rooms were large and well equipped. The shower was pretty poor and the hot breakfast could have been better. However, I would definitely come back again and would recommend.

Genuinely an excellent set up and stay, we extended after a wedding and it was a beautiful start to a northern holiday. Top tip ask at reception for discounted tickets to Beamish open air museum!

We really enjoyed the spa. My therapist was lovely and very professional. The swimming pool was just the right temperature, steam room and sauna were both very good. Only down side is there is no cold plunge pool and I couldn’t have a cold shower either. Breakfast is self sevice and there was a good selection of hot food. I asked for poached eggs, they were cooked to perfection and were brought to our table on hot toast as requested. Most restaurant staff were friendly and helpful. We had a couple of issues with our room, these were addressed quickly and efficiently and the customer service was second to none. We will be booking again soon.

Good location, access to pool appreciated. Dodgy, I'll fitting toilet seat in bathroom made a noise when in use which resulted in disturbed sleep. Good quality food at breakfast, unfortunately hardly warm!

Very friendly staff. Amazing lovely hotel. Very open and relaxed, outside is a nice area to sit and has an area where they have games / activities which is great. England were playing and they’d set up a conference room with a screen. Dinner and bar area clean. Dinner was great. We don’t have breakfast. Room was a suite which was lovely. Only downside is no aircon nor a fan so it was very hot in the room. Overall great stay but if you can ass fans to rooms it’d help.

Nice hotel, staff were great. Room was fine. The pool was nice but they had run out of towels because it was so busy but we managed to get some eventually. We had a good one night stay there. Didn’t have breakfast. It’s a big hotel with lots of rooms.

Great room, friendly staff and an excellent breakfast. Only gripe was the shower pressure!

Friendly staff, excellent singer in bar area and lovely grounds. Rooms spacious and generally well maintained but bathrooms would benefit from updating. Attic rooms would be more comfortable if they had air conditioning.

Spa was great hotel was great but unfortunately our upgraded spa bathroom was bad the spa bath stank really bad of rotten eggs when the jets were switched on and the all singing and dancing shower didn't work only the small detachable shower head worked

The Hotel is set in lovely surroundings. Swimming pool is excellent. the room was small and a long way to walk to get to it. We had a large room facing the front gardens last time and prefer that even though it is a bit dated. The fried eggs they brought out for breakfast fresh from the kitchen were cold not certain how that happened.It was as if they came from the fridge.

I always like the stay in the old house, great authentic rooms with great views, once again, fantastic. The staff are always happy to help plus the electric charging (when a petrol car isn’t blocking it) is a desirable attribute to a long journey.

We had a lovely family stay for an early birthday present for my husband. We booked breakfast and added on the 2 course dinner. I booked my husband a massage and we used the swimming pool. Staff were friendly from reception to the restaurant. Great facilities we would book again. Highly recommend

Excellent all round, would recommend.

The staff at this lovely hotel were lovely and friendly. The room was spacious, Clean and modern and loved it. The swimming pool and amenities were fantastic as well. We ate at the bar which was tasty and enjoyed the bar area for some beverages. We also visited Beamish which was local to this hotel.

It is a beautiful place gorgeous grounds very relaxing been several times hopefully many more

lovely hotel, plenty parking spaces, will stay again.

Our room was really dated. Wallpaper and walls bashed and marked with what looked like mould on the ceiling. The bathroom sink and shower/bath wouldn’t drain away the water. The beds and pillows were really hard and uncomfortable. Generally just in need of an update and refresh

This is a busy family and pet friendly spa hotel. The car park can be a long walk round to reception and they don’t advertise the short cut. The hotel was clean but the outside benches and furniture was mixed. Some benches had lots of bird droppings all over them and in emptied ash trays with water tide marks. The music outside was unnecessarily loud. The food and staff hospitality was very good though! With a cleaning and repair regime for the outside, it would be 4 stars.

The hall is beautiful with nice gardens and lots of character. Unfortunately the spa was very full and therefore not enjoyable and we had a terrible nights sleep because there is zero soundproofing, we could hear everything from the room above us and any movement in the corridor. I particularly loved our characterful room and view and the surprise jetted bathtub, but even though we turned the radiators off the large pipes throughout the room were still providing too much heat so we had to leave the windows open. It is a shame as the staff were wonderful, breakfast was good with lots of choice and the building really is stunning.

Gorgeous stay, food was lovely, great spa very nice time