Overall Ratings & Reviews Hampton Inn and Suites Mooresville/Lake Norman

Friendly and clean! Great breakfast too!

nice polite staff.

Room and common areas very clean, breakfast choices were great,gym needs work. 2/3 pieces of aerobic equipment are broken.

What made this hotel really enjoyable was the staff. Every single staff member was friendly and helpful at every turn, and it shows that this particular hotel has a culture of customer service. Breakfast was always well stocked and provided good options. I like that they keep the coffee/tea station open all day. It's a Hampton Inn, so the beds are always comfy. The room was a touch dated, lacking USB ports for charging. Gym was a touch dated too, but adequate. Only real complaint is the pool... if it is to be outdoors and partially shaded, it should be heated. It was WAY too cold to swim.

The property was aesthetic and well kept, the complimentary breakfast was good. However, there was a wet/sticky spot on our room carpet that had the smell of urine. I did report this to the front desk. Thank you.

Ice machine not working on our floor.

Nice, safe, clean and a friendly staff!

This is our go-to hotel in Mooresville when visiting family. The suite option is nice for being able to gather family staying at the hotel. Convenient for activities in Mooresville.

I stayed one night, and found the property to be very nice.

Perfect front desk attendant

Our room had an odor that we think came from the bathroom area. Not exactly sure what it was, but it wasn’t the most pleasant smell in the world. The breakfast was awful! The eggs were terrible. We didn’t even go to breakfast the second day there.

the people were very nice

Everything was great until our last night there. The smoke alarm kept chirping. It started about 11:00. It chirped all night. The front desk told us they would send someone to change it but maintenance was gone. They did offer us another room but it was to much trouble and we were already in bed.

Na

My stay was very good the rooms were older but clean and quiet which is good for a Solo traveler I felt safe I also like the location close to the interstate and plenty of eating places.

This Hampton Inn is starting to show the wear of a lot of travellers. Are toilet in our King Room worked only with some taping of the fill valve in the tank. One of the lampshades beside the bed was broken.The ottomans, are badly worn and had stains. Only stayed one night, thank goodness. They offered us a room with twin beds as a replacement when we had toilet problems. It was suitable for my wife and I. So we just worked with what we had.

Good location for travelling I77. Lots of restaurants within walking distance. Quiet and comfortable. Room was clean. Not keen on the Hampton Inn allowing pets in all hotel rooms. When I asked if there were any that are maintained pet free, I was told no, that the rooms were well cleaned after a pet and that guests that may be sensitive to pet hair/odour would have to look elsewhere.

The location was quiet and located near some walkable restaurants. The complimentary travel bag was a very nice perk which is rare these days.

Hotel was to be as expected. Staff was friendly. Room was clean.

Easy check in with kind staff and the room is spacious!