I literally walked in and walked out the room had bugs and I couldn’t have my kids in that condition they wouldn’t give me a refund for the whole stay that I had paid they charged me for ONE night I had booked 4 days and they charged it for me one night.
Which I feel like I should have to pay any days if I didn’t stay there and there was roaches and toilet was dirty that’s why I didn’t stay so shouldn’t be charged for a night if room was dirty that was on them for not making sure bathroom was cleaned.
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Danelle
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Love my stay here. Staff is nice and friendly. Rooms are clean and spacious.
Jessica
Leisure with Partner
2.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
The room was the worst I have ever seen, terrible condition.
Peter H
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Beautiful
Jesse
6.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
It was decent
Maricela
Business and Leisure with Children
6.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Very limited amenities and should specify limited breakfast
Clarence
Business and Leisure with Partner
6.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
Place is Decent for the price.
Rick
Leisure
10.0
/10
Reviewed 20 week(s) ago
Expedia Group verified review
It's convenient and close to major highways and old downtown McKinney. It's not fancy or smancy, but it's half the price of all the other overpriced ones. For the price, it's great and you get all you really need.
Jay
8.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
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Ann
8.0
/10
Reviewed 22 week(s) ago
Hotels.com verified review
Cleaning personnel need a refresher course
Brenda
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
This property is very musty. That smell just never went away. Ceilings were dirty. Just like the rooms need to be aired out. Thank goodness the sheets were clean. I wouldn’t stay here again.
Alexis
Friends and Family
2.0
/10
Reviewed 25 week(s) ago
Hotels.com verified review
Based on my reservation i thought i was getting 2 queen beds. When i got there i was informed it was 2 full size beds. The amount of dead cockroaches and dead bugs we found in our room was terrifying. I asked for an extra blanket and pillow and the lady made me feel like i didnt need anymore. Id like a partial refund
MARY
Leisure Family
8.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
We felt this hotel was a very good value for the price. It was an older hotel but clean. We stayed 5 nights and only the last night did we have inconsiderate neighbors. Otherwise, it was quiet and the staff were helpful. Very centrally located to all of McKinney.
Matthew
Leisure Family
10.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
It was a great stay. Wish I had more time to be able to take advantage of the pool
steve
Leisure
2.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
Smelled like mold
Caleb
4.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
Everything smelled like cigarette smoke. The hallways, especially the room we had. They have a no smoking policy and it clearly gets abused.