Overall Ratings & Reviews Sonesta ES Suites Dallas Richardson

Forever will choose Sonesta to stay when traveling.

It was nice

No issues very peaceful.

Came for nieces graduation and found this hotel on line. Great hotel. Service was great, room was clean and spacious, continental breakfast was nice. Would definitely stay here again !!

Clean Great location friendly staff

It was good property for its price and I would stay here anytime.

The staff at the front desk was excellent, friendly, and very helpful. The woman manning the breakfast was not helpful at all when asked for napkins.

I booked this hotel mainly based on price and location. I was expecting a modest room. Instead, the room was like a smallish one bedroom apartment with very nice amenities in the room. The only thing to complain about was that the in-room coffee was decaf. As far as complaints go, that's nothing, especially since there was coffee in the main area. Breakfast was much better than one would normally expect at this price point. It was not extravagant, but there were real hot and cold options. Some fresh fruit would have been appreciated, though. I liked the outdoor space which felt neighborhoodly. The next time I am in the area, I am definitely going to try to stay there again. I don't know how they can provide such a good product for the price, but I'll take it.

Was not impressed. Bed was lumpy and uncomfortable. HVAC was blowing directly on us and we were either hot or cold when air cut off and on. Not good sleep. We stayed 2 nights and no clean up service. We will not stay there again.

We had a big ball of hair on the dresser in the bedroom. The elevators wasn’t working when we checked out so having to carry all the bags down three flights of stairs was a nightmare.

It was good

Quite possibly the best hotel we have stayed at in a VERY long time. All the staff we encountered were very helpful and generally in a great mood. Complimentary breakfast was delicious. Do recommend it to anyone looking for a home feel while vacationing.

We opted to stay here due to proximity to family members and due to a discounted rate offered by an online booking service. While the facility is clean, the property & parking lot is one that after dark numerous persons are nightly ‘hanging out’ in the parking lot &/or their cars, smoking marijuana, drinking alcohol, etc. creating a seemingly unsafe environment. Also, front desk staff was terribly unprofessional and abrupt. Even with the deep discount, we would never stay here again. This caused us to check-out a week earlier than planned, to relocate to a more prominent hotel chain, even at extreme additional expense.

Loved my room! It was clean and very up to date! Highly recommend! Breakfast was also great! Will be staying here again!

Hotel staff great. Propertyx clean and like photos.

Good property

The room was nice and spacious! Everything was clean! The breakfast was good and hot! I’ll definitely stay again when we’re in texas!

The place was super clean, enjoyed the stay

Great stay at the hotel. Great location and staff was friendly and helpful. Only two things that can be improved is having real plates and cutlery at breakfast and a safe in the room. Would definitely stay here again.

It was great we all slept really good and the breakfast was delicious