Overall Ratings & Reviews Boarders Inn & Suites by Cobblestone Hotels - Waterloo/Cedar Falls

Water leaking from vent/ceiling in the bathroom. Funky smell in the room.

Very clean and quiet. Staff were very polite and very helpful. Only complaint would be breakfast. Not a lot of options. Nothing hot. But for the price of the rooms I understand why! Overall extremely satisfied and will stay again

The bedding is excellent, there's a cleanliness about it, and the staff was friendly.

Location is easy to access. Condition of the property was generally poor. Bedding did not appear to have been changed. Mattress was visibly stained on sides. Carpet needs replaced. Limited breakfast offerings. If you can afford to pay a little more for a better stay, I would recommend.

I went to take a shower and it looked like the fan it there was about to fall out of the ceiling and when I got into my room the tv wasn’t working and instead of them coming up to help with it or fix it I had to figure it out myself

Had hard trouble with the door after I left for state darts (wouldn’t shut) apparently had to slam it. I never had issues before when I stayed and door would shut and not need slammed (room 204)

Check-in was smooth and desk worker was polite/helpful. The room was fine, nothing wrong.

On arrival, I found my room was not locked. The door was crooked, causing the door jam not to match up. It couldn't latch. Door jam was bent up, as well as the inside security lock. I asked for help but the man at the desk needed to stay there so that wasn't helpful. Then I Asked to switch rooms, but was told they were completely booked. I opened the curtain and there were dead flies all over the window sill. The toilet was dirty and there were multiple cobwebs in the room. I don't usually do reviews, but this experience was quite disappointing.

This place has bed bugs. I left after about 3 minutes.

The one good thing at this place was the water pressure. Other than that it was a little sketchy. Our door would not close or lock properly and our keys were not working right either. I had to go to the desk to have them rescanned. Our room had a big void in it like there used to be a second bed in the room. No chair or small couch nothing just a big empty space. Next time I will spend a little extra money at a different hotel.

Easily the best value for your dollar in the area.It might not be as nice or as bad as some other places, but it's definitely my number one pick

The hotel had a very weird smell down the hallway, the sliding bar lock way broken, the hotel staff wasn’t friendly, elevator didn’t shut all the way when it moved.

Loved it all

The room was ok, bed ok. Breakfast is a banana or pre wrapped muffin. Coffee sucked. The toilet didn't flush making a nice surprise for housekeeping

It was nice . They are very friendly.

We arrived after midnight but the desk was open and the clerk quite pleasant. The hotel is tucked back off the road & was hard to see--another hotel directed us. Only complaint is that Hotels.com advertised it with a pool. It had none.

Friendly service, but the tv kept freezing up. Instead of giving me a different room, I had to wait for the service to restart. It did work, but it did freeze again during the night. The room did smell, suggest to have air freshers in your rooms.

Very clean hotel

This business should not be open for service. It looked like they were renovation the whole hotel. There were mattresses and furniture cluttering the hallways. The bed sheets were not clean. There was a dumpster in front making the area ghettoish. Although the breakfast options were nice, I would not stay there again if they were still like the conditions we had.

Thos us a super 8 coversiin. Great staff, but should have closed down during renovation