Overall Ratings & Reviews Comfort Inn & Suites Springfield I-55

Property was nice. Couch in living room was worn but appeared to be clean. Bath tub had pubic hair left on the rim but it looked clean otherwise. There was plenty of clean towels. Overall the place was clean in appearance.

The hotel room was clean, the staff were nice but the pool was disgusting. I took a shower then took a swim I showered again and I was filthy! I own a pool; that is unacceptable. I also began to feel sick to my stomach. Children swim there, balance the chemicals and backwash for health and safety!

The front desk staff was very friendly and helpful. We really like the location. It was close to many interesting restaurants.

Convenient to restaurants and coffee shops.

Breakfast was poor at best. Hallways are dark and dingy. Bed was simply not comfortable.

Understaffed, room wasn't ready at check in time, groups of people smoking weed right outside the doors as we walked into the building. Staff overwhelmed

It was a nice place, but no came in on 2nd day to empty trash and restock towels. toeels

The only negative I have to say about our stay is that one of the beds in our room was very uncomfortable- it was almost sinking in in the middle. The other bed wasn't too bad. Also, the pool was pretty green and cloudy and the walls of the pool were slimy to the touch. Otherwise, our service was great, clean rooms, and the breakfast was great!

Youngish blond lady on duty was amazing, checking me in quickly and so friendly. Later she was doing laundry while watching front desk and running for ice ( all ice machines down in the heat wave)

The only things I can think of is maybe having the pool a bit warmer. Wasn’t able to use it for that reason and the water also was a bit murky. It would be nice to have a place for soap in the accessible rooms. The room we were put in was great except for that.

Great place to stay, super breakfast helpful staff.

check in and check out was very fast! Staff were excellent! Room smelled bath tho and needs a cleaning

Quick and painless

Everyone was very helpful. Beds were comfortable.

Everything was clean, nice and friendly service

Needed a major update. Room wasn't as large as picture. Sofa was was very uncomfortable. Limited lights in bedroom.

Hotel is a good value for the money. Quiet clean comfy bed. Hot water. Nice hot tub. Pool water was a little cloudy. Didn't get to sample the breakfast due to fasting. Would defiantly stay here again.

Rooms have poor lighting, very outdated.

The pool and free breakfast was great! The extra pull out pull out sleeper sofa gave us the extra space without paying for a second room, which was perfect for our smaller children who were traveling with us for a family reunion in Springfield, IL.

We chose this place based on previous recent reviews. The hotel was clean and the breakfast buffet was great and plenty to choose from. All my interactions with the staff were great as well. We will definitely consider this location for future stays.