I initially called the hotel to request a modification to my reservation for a room with a single bed, but my call was abruptly disconnected. I then sent a message through the app, which was never responded to. Upon arrival at check-in, I requested the change again, but the receptionist did not even attempt to check the computer and simply stated that it was not possible.
The room and the bed had a very unpleasant odor, to the point where my clothes absorbed the smell. The bed and pillows were extremely uncomfortable. I would not recommend this hotel.