Bathroom sink was clogged so i was unable to wash face & brush teeth in the sink. When i told the room service made about it upon check out - she said management already knows.

I left that place because room was dirty and smells terrible went to different hotel LOST MONEY IN THAT PLACE STAFF WERE OK BUT ROOM VERY VERY BAD

Staff was very helpful and nice.

The bathroom was dirty, bathtub had pubic hairs and tub was dirty. Bathroom fauct was also dirty. Roach on wall. Disappointing 😞

AC didn't work properly

Front Desk Lady was very nice and helpful The only reason I leave a bad review Hotel needs some repair updates restroom door is ducked taped falling apart there is mold building up in restroom

Parking was easy, and good restaurants near by. Mi Jalisco was amazing.

This place was in a convenient location. Free Parking lot adequate. WiFi weak. Price was cheap. Guess you get what you pay for. Building appeared clean but is old and in need of repairs. The room doors and the outside doors did not lock properly. Drywall flaking deteriorated above shower and behind toilet. Hairdryer did not work, bathroom mirror and metal table lamps rusty. No drain plug in the tub. Mattress saggy and noisy getting in and out. Refrigerator worked but wobbled and no freezer section. Heater /AC worked but could have used a clean filter. Ice machine in hall appeared newer and worked. Breakfast was only an offering of one kind of mini muffins. Coffee was not readily available and there was no creamer or milk offered. In room coffee packs ok. Housekeeping was friendly and checked on what we needed every day. Housekeeping did mention that the hotel was contracted for upgrades soon. Hope so! Despite the little room inconveniences we still enjoyed our vacation/visit in Richmond.

Air conditioning was broken. Room was dirty. Towels had hair from other guests on them. Area felt unsafe.

Burn holes in the blankets, dirty mattress covers, AC was absolutely disgusting looking

Our door did not lock! Had to pull the handle weird to get it to lock.. and staff knew. Did not feel safe.

The room has only two lamps. So at night one side is totally dark. There are only two pillows on the bed. There is no closet or dresser just two small drawers to put our clothes an ancient miniscule and an ancient lilliputian sized microwave that didn't work much of the time. What in the name of Heaven are people paying for. The staff admitted the microwave is old. You need to unplug it and plug it in again. Like Betty Davis said What A Dump. It should be closed down

Room was decent, only problem i had was the door

The lady at the front desk was amazing very friendly. The rest was not that desirable. There was only one chair at the desk so no place to sit other than the bed. There was no microwave and some small muffins and juice for breakfast. Very unlikely that i would stay there again.

Door is not on properly so the room does not lock. Staff is friendly, but knew of the door situation already and not fixed. Very limited food option and unsecured internet connection.

Need alot of up dating could not take a bath,toilet rocked ,didn't see any breakfast but 1 little muffin.lots of dirtyness

Facility is out dated, dingy and seems dirty. The toilet is not level and the bathroom door handle is broken. The lamps in the room are rusted. The entire building wreaks of cigarette smoke and disinfectants. We were almost afraid to sleep in the bed.

Had bed bugs

Barking dog in room next door

It’s pretty old! Bathtub stain and sheets overused