Overall Ratings & Reviews Extended Stay America Suites Atlanta Norcross Peachtree Corn

The rooms are very clean and staff is pleasant especially the manager April.

This place is an aged building in desperate need of maintenance and a few upgrades. Security at entrance is disconnected and hangs loosely by the door. Carpet on the first step to second floor hangs in shreds. Hazard. Door to our unit has bent hinges and a malfunctioning locking mechanism. Ice machine is disconnected. Tenants toss empty beverage containers, snack bags and refuse on the ground in front of building’s door. I spent an afternoon cleaning our unit Bathroom seemed untouched in quite some time. Dirt from hands soiled the doors and doorframes. When I opened the dishwasher bugs came out. There is no hairdryer provided ladies! Shower curtain, towels and bedcover looked new. Hideabed cushions are worn and arms are soiled. Floor corners had dirt and dust The bed mattress sags in the middle Location is convenient to shopping and restaurants. I took this as a ‘camping’ experience. Modern camping with the luxury of an A/C Microwave worked and the shower was wet

Service workers were wonderful and efficient. The property unfortunately wasn’t what we expected. It smelled heavily of cigarettes and air fresheners and I ran into two cockroaches during my stay. The laundry was not available for guests but front desk staff were helpful and would wash hotel linens if requested. Many guests seemed to live on the property itself, and they were friendly as well. They upheld themselves on their service animal policy beautifully and treated us very respectfully for the duration of the trip. I wish that the hotel would have been just a little more comfortable all in all.

The wash room was falling apart and terrible experience

This is not a place to enjoy vacation. It is like an apartment building. There are kids playing and alot of hanging outside. However, the staff is very nice and the people staying there are very nice. Personally the place was not clean and I was traveling with children. I would not stay again but if you have no choice due to limited funds it is ok.

I had roaches and rat poop in the room smoke and feet smell . It was so bad I actually left early

The door was broken and the room was roach infested

Just save yourself the time and book somewhere else. The staff was so nice. The place was so dirty.....

DO NOT STAY HERE! This place felt unsafe. There were residents just sitting outside and children running around. The hallways smelled. The door the the room did not close all the way. The fridge looked like it had been shot with a BB gun. The floor was extremely sticky. The room smelled. The bathroom was dirty the shower leaked. This was traumatic. We did not stay.

Barely parking

Wasn’t the worst place but it is a bit worn down and my room has a faint smell. There were no roaches or bed bugs and it was quiet at night but there are better places to stay for the price.

I’ve stayed at other Extended Stays and this was the worst by far. I texted my wife that this may be one of the worst hotel/motel stays. Hotel area was not safe and folks wandering all hours of the night. Hallways were not clean, had a lot of litter, and smelled. Rooms was not clean at all. I walked around in slippers to avoid the stickiness on the floor and. Room had a smoke smell even thought it was a non-smoking room. Breakfast was a grab a cup of coffee and plastic-wrapped muffin to go. They don’t open up their dining area even though they have it. Fortunately only stayed there for 11 hours to get a night’s sleep in but was uncomfortable the whole time.

I HAD TO AY AN ADDITIONAL $100.00 GOR THE KEY TO THE ROOM!!

Stayed for 4 days, confirmed breakfast and there was none for any of the days, just coffee and not even milk or creamer. Bathtub water was not flowing out. No lights in the kitchen, complained and they said they are putting a work order. Later when asked, they started asking me question about who in the front desk did the work order, how did he look, short or tall, Grey or Black, etc, etc.

The door to the room wouldn't close completely and you could see through to the hallway. The bathroom frequently smelled of cigarettes. I think the people below had a connected ventilation. I stuffed a towel under the bathroom door to keep the smell in just that area. The bedroom needed a lamp or another light the only light source was in a corner so half the room was just dark. But i dud like the room layout with the separated kithcen and living room area

This was a dive. I would never stay here again.

We stayed for 2 days and there was no A/C in our room. We kept reporting and nothing was done. My wife is pregnant and have asthma and they just didnt care. We tried auto and on neither one worked

I can’t say enough good things about the customer service at this hotel. From check-in to check-out, every staff member I encountered was friendly, helpful, accommodating, and quick to respond. They made me feel welcome and safe, and their kindness went a long way in improving my stay. The front desk staff especially went above and beyond to assist me with every request. However, the facility itself has serious issues that can’t be overlooked. An alarm went off at 4 a.m., which was very disturbing. There were roaches in the room—it honestly felt like they lived there. The water was either scalding hot or freezing cold, and the room temperature was just as extreme with no comfortable in-between. The door wouldn’t close properly, and I had to get help from the front desk just to open and secure it. There was also no chair for the desk, so I had to pull the rolling desk over to the bed in order to work. Despite all of this, the staff was so wonderful that I chose to focus on their efforts rather than the shortcomings of the room. They’re clearly doing the best they can with what they have. Management should absolutely invest in improving the facilities—because the team here truly deserves better. They made a tough situation more bearable with their amazing attitude and professionalism.

They gave my reservation away. But they called me 6 hours before i checked in to let me know there was a $100 deposit. My question is why didn't they know they weren't going to have rooms for that evening. I spent 3 hours trying to get another room through expedia. Overall terrible experience.

Terrible