Renaissance Panama City Hotel

Explore Renaissance Panama City Hotel
8.8
Very Good
From 222 reviews
Cleanliness

9.0

Room Comfort

8.8

Service and Facilites

9.4

Traveler Reviews Renaissance Panama City Hotel

Number of reviews per page
20
40
Top reviews
Jattir
icon-
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Yes there where shops nearby and the activities are more fir ages 18 and up
Tracy
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excellent buffet and restaurant. Nice pool. Staff are very friendly. Ask for a room on an upper floor away from the street.
Barbara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was perfect ❤️
Talitha
icon-with Friends
with Friends
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The King Suite was exceptionally spacious and thoughtfully prepared with everything needed for a comfortable and enjoyable stay. While the hotel itself was excellent, it was truly the staff who made this experience outstanding. Housekeeping was efficient and respectful of our privacy, conveniently servicing the room while we were out and consistently restocking supplies without ever needing reminders. The front desk team—particularly David and Edgardo—were incredibly helpful, professional, and welcoming throughout our stay. David, in particular, enhanced our experience with outstanding restaurant recommendations, assistance with reservations, car service arrangements, and patiently answering our many questions. His attention to detail and commitment to guest satisfaction made a meaningful difference. The morning breakfast and Executive Lounge offered delicious food and beverages each day, adding an extra level of comfort and convenience. The pool area provided a relaxing, private spa-like atmosphere that we thoroughly enjoyed. I look forward to returning and sincerely thank the entire team for delivering exceptional service from start to finish.
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Kimberly
icon-with Partner
with Partner
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean hotel, however no hot water and bar closed on Sunday's.
Graciela
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The entire hotel was Great! Especially the staff
Stephanie
icon-Family
Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

My family and I stayed at Renaissance Panama City Hotel expecting a safe and enjoyable vacation. Unfortunately, our experience was extremely disappointing. While we were away at breakfast, huge amount of money was stolen from my brother’s pants inside our room. We immediately reported the incident to hotel management. Instead of properly rectifying the situation or offering a refund, we were simply moved to another room after we requested compensation. We were told there was “no evidence,” yet when we asked to see the security footage, it was never shown to us. There was no real investigation transparency or meaningful effort to resolve the matter. Safety and accountability are extremely important when traveling, and sadly, we did not feel supported or protected in this situation. Based on our experience, we cannot recommend this hotel.
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Terah
icon-Family
Family
4.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

The hotel room bathroom lighting is terrible. The towels were disgustingly dingy and the shower floor was nasty. No microwave in the room, so if you have leftovers from room service or going out to eat, there’s no way to warm the food to eat it. It’s a waste of money to buy food you can’t finish only to throw the rest away because it can’t be re-heated. The closets smelled horrible. Very dissatisfied with the room.
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Julian
icon-Business
Business
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Comfortable
REal L
icon-Leisure
Leisure
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The room was super clean. The staff was really nice and helpful. If I had any questions they were able to answer them very quickly. Definitely recommend this hotel it’s really close to everything whether you’re walking or driving i will definitely stay here again Next time I visit Panama.
nehouray
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

every thing
Andrés
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Very good hotel, well located.
aymen
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff at the reception were nice and friendly. Rooms are smelly and mouldy. A.c was so loud and room service was so unprofessional
Estuardo
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Hotel is outdated. Poor maintenance. Breakfast buffet was just ok. Hotel is located in old part of town. Swimming pool not heated. Last day they didn’t clean our room. Valet parking is not 24hrs. If you need your car, you will have to walk all the way to the parking area.
Tanie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Staff and facilities
Gary
icon-with Partner
with Partner
6.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

The street noise in room was terrible. Every car and truck that went down the street you could hear. The windows in the room were not sealed at all.
Randolph
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

My best friend and I flew down to celebrate my birthday, and we had an amazing time! The staff was incredibly friendly and helpful, the breakfast featured fresh fruits and delicious foods, and the property was beautifully maintained with stunning architecture and artwork. It’s also in a fantastic location near local restaurants, shops, and more. We will definitely be back!
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Raul
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff was nice and very helpful. The room cleaning was not as expected. Found a receipt under the bed with a 2 week past date on it. Didn’t feel a very clean vibe in the bathroom either. Breakfast was nice though, and it was really good that it was included with the stay. The pool was freezing “my kids words” they couldn’t even last a full hour in it cause they were so cold.
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Christopher
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Exceptionally good staff, in particular, Hugo who went out of his way to connect with us. Breakfast was great, both hot and cold foods, eggs made to order, fruits, and local hot foods! Yums!
Susan
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

It was a great stay. They are very kind and love to help. TERRIFIC STAFF!!!!!!
Number of reviews per page
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