Great location. Exactly where you want to be when visiting for a short trip. The room was great. The onsite parking was also great but be aware that you drive through a pedestrian zone to get there, we panicked a bit.

Love the location and the size of the room. It’s right in front of the first attraction and you just keep following the street and you will see the next few attractions within minutes. The shower pressure is good although the bathtub is too high for me to hop in and out because I am short. Wish they have a mini fridge in the room. Overall I recommend this hotel.

Very convenient, close to the centre.

Nice tonstay

Friendly staff! Appreciate their help and prompt responses as well

Rooms dated but clean. Very central for exploring. Excellent breakfast. Staff friendly

Good location, standard accommodation, could do with a little refresh but it was okay and the staff are nice

AC did not work whatsoever and rowdy crowds at night made opening a window not much of a better solution. Sleeping was very hard every night because of this.

Good central location

Clean room, great staff, and perfect location

Been to this hotel a few times over 15 years, sorry to say the rooms are a little tired. My room door door needed slamming to activate the lock. Bit warm and being city centre didn't get a great sleep outside noise and banging doors. Staff fantastic and breakfast and bar really good

Excellent location! Staff was great. Didn’t opt for breakfast.

I was staying for a meeting and the arrangements for that were very good. Friendly staff, large room, right in the city centre. Pedestrian area at the front but taxis can access. Don't be put off by the decaying Novotel sign, the building has been refurbished.

Excellent location and the staff were so friendly

Good

Staff extremely friendly and room was nice enough. Relatively cheap cost and in great location to see the sites of Ghent.

Very central location

Very nice staff. Good breakfast and decent bar. Wouldn't stay again as room very noisy with shouting from street until 4am both nights and then the road sweepers started at 8

The overall hotel was fine and it’s in a very good central location, but there were a few issues that made the stay very uncomfortable. The room was extremely overheated even in February to the point where we had the window open constantly for 3 days and the fan on overnight to sleep. I woke up with a migraine after the first night which happens when I get overheated when I sleep which ruined the second day. The pillows were hard and lumpy and the spare soft pillow was like a tissue it was so flat and I also woke up with a sore neck. The shower was lukewarm at best no matter how hot we turned it up. If you like a warm room and hard pillows it might be the hotel for you though!

Clean room