Loved the duplex distribution. A chair is needed in the bedroom, upstairs. Nice and quiet. Good location. Although the place is in the downtown area, there is no problem arriving or moving around. Next to the beautiful Santa Lucía hill. Anything needed is just a few steps away. Highly recommended.

My partner and I stayed here for a week. We really liked the helpfulness and kindness of staff and the cleanliness of the unit!

The property is situated close to Museo Nacional de Bellas Artes, Parque Forestal, Casa de la Moneda, Plaza de Armas, l was very pleased with my stay, they were very accommodating, brought snacks while there, l was extremely cold the first night but l survived. Plenty of restaurants, shopping center, but the neighborhood is a bit shady with homeless right outside the same block. I checked out yesterday, erroneously booked until the 25th, asked for a refund and was diverted to ask “Booking”. I am pretty sure booking may brush me off, l has requested a flight for the 25th but somehow it was for the 24th. The room is spacious, good size bathroom with tub, although there was no plug to use it, a functional kitchen, refrigerator and utensils and dishes. A nice place to stay! Thanks Daniela, and everyone.

The room was perfect, great price, great view from the 21st floor.

Great location! Most things are reachable on foot, and the staff speaks English. Our duplex apartment in the building next door to the hotel was fine (if you do not expect any cleaning but towels can be changed at the reception.) Unfortunately, the reception refused to take our pre-stamped postcards to the mail. It's quite strange for a hotel to decline such a simple request.

Clean and comfortable. Our first room was a little noisy since this large city is very active during traffic hours. But we asked about the availability of a quieter room and were immediately given a room on the 16th floor, high above traffic and with a terrific view of the Santa Lucia park. The area was excellent with roof top bars, a grocery store and Lastarria district with street vendors and restaurants close by. The old town sites are within an easy walk. Excellent location.

Convenient location

It was a nice stay.

The apartment was a loft with the bedroom being upstairs. The stairs do not have a handrail. There is a fan above the bed which helped circulate the cool air. For two nights this was a comfortable place. The kitchen did not have many utensils if wanting to do a lot of cooking. The bed was comfortable but the pillows were too thick for me. Even being on the 8th floor there are was a lot of street noise in the night. This felt like a safe place with 24 hour desk staffing. It's close to a mercado and attractions.

The two floor suite has a big problem with the AC. The cleanliness also could improve, many areas in the apartment were full of dust.

Clean, good location, pleasant stay

Great room great staff great service great price

A comfortable small loft apartment in a good location. Staff friendly. No security concerns.

Great

Very clean and great room, nice staff, and perfect location in Santiago. Seems like a very safe area. Could use a coffee machine or a smart TV but otherwise great.

For the price, is a very good deal.

The room on the street side is noisy.

Had everything I needed

Comfortable and clean. Good wifi, good AC, good shower. Kitchen included. The little snack box was a nice touch.

The air conditioning is on the ground floor of the loft and so the bedroom is very hot. Would also say if I did Santiago again, I would spend more money and stay in an area a bit nicer and that felt safer