Traveler Reviews Extended Stay America Suites Chicago Woodfield Mall
Number of reviews per page
20
20
40
40
Top reviews
Zach
Leisure
10.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
The staff was friendly and helpful.
Faisudeen
8.0
/10
Reviewed 13 week(s) ago
Expedia Group verified review
Nice place with
Maurita
Leisure Family
2.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Sheets stained on 1 bed, other bed had damp sheets. No pillow case on 1 pillow. Asked to have sheets changed was told no maid service on duty and no extra rooms. Asked for refund and went to Holiday Inn.
Joshua
4.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Not very clean but you get what you pay for.
Anthony
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Anthony
Leisure
6.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Nice
Gloria
Leisure Family
2.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
It took quite a while to get service at the counter. I was asked to fill out a form without explanation. The hotel halls and room had an unpleasant odor. The refrigerator made noises. The sheets were stained and damp. When I asked to have the sheets changed I was told no house keeping was available nor were other rooms. We requested a refund and left.
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Ryan
6.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
Bed was lumpy & hallways smelled like over-perfumed attempt to cover cigarette/pot smoke.
Room did not smell, just the hallways.
Anthony
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Non
Anthony
6.0
/10
Reviewed 15 week(s) ago
Expedia Group verified review
Nicy
Jakki
Leisure Family
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very nice people, easy check in and very clean room. Quiet building
James
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
The room didn't have a phone and it smelled like cigarettes. When i called the front desk (from my cell phone) all that she could offer me was an air freshener for the room. After I got off the phone i realized that the tv didn't work so i went to the front desk. Again I was offered an air freshener and told that there was nothing more she could do.
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Edgar
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Was not able to check in due to hotel over booking and spent an hours and a half looking for another reservation
Antoine
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Room was not as advertised on app
MOHAMMED
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
It was a well managed property
Patrick
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Great
Anthony
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Service was not that good breakfast was not good coffee oatmeal in the package
Devan
2.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
I tried to check in and wasn’t allow due to not having a physical ID but a picture. And they decided to still keep my money instead of return it.
DIIARBEK
Leisure Family
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Bedsheets and pillowcases were dirty and smelling bad, staff haven’t react immediately so frustrated
mee
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Will never comeback to this location. Dirty, smelly, and water leaking from ceilings. Outlets in rooms don’t work.