Extended Stay America Suites Chicago Woodfield Mall

Explore Extended Stay America Suites Chicago Woodfield Mall
6.6
Pleasant
From 840 reviews
Cleanliness

6.6

Room Comfort

6.8

Location

8.6

Service and Facilites

7.4

Traveler Reviews Extended Stay America Suites Chicago Woodfield Mall

Number of reviews per page
20
40
Top reviews
Zach
icon-Leisure
Leisure
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The staff was friendly and helpful.
Faisudeen
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Nice place with
Maurita
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Sheets stained on 1 bed, other bed had damp sheets. No pillow case on 1 pillow. Asked to have sheets changed was told no maid service on duty and no extra rooms. Asked for refund and went to Holiday Inn.
Joshua
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Not very clean but you get what you pay for.
Anthony
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Anthony
icon-Leisure
Leisure
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Nice
Gloria
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

It took quite a while to get service at the counter. I was asked to fill out a form without explanation. The hotel halls and room had an unpleasant odor. The refrigerator made noises. The sheets were stained and damp. When I asked to have the sheets changed I was told no house keeping was available nor were other rooms. We requested a refund and left.
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Ryan
6.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Bed was lumpy & hallways smelled like over-perfumed attempt to cover cigarette/pot smoke. Room did not smell, just the hallways.
Anthony
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Non
Anthony
6.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nicy
Jakki
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Very nice people, easy check in and very clean room. Quiet building
James
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

The room didn't have a phone and it smelled like cigarettes. When i called the front desk (from my cell phone) all that she could offer me was an air freshener for the room. After I got off the phone i realized that the tv didn't work so i went to the front desk. Again I was offered an air freshener and told that there was nothing more she could do.
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Edgar
icon-Business and Leisure Family
Business and Leisure Family
4.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Was not able to check in due to hotel over booking and spent an hours and a half looking for another reservation
Antoine
6.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

Room was not as advertised on app
MOHAMMED
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It was a well managed property
Patrick
icon-Leisure
Leisure
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great
Anthony
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Service was not that good breakfast was not good coffee oatmeal in the package
Devan
2.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

I tried to check in and wasn’t allow due to not having a physical ID but a picture. And they decided to still keep my money instead of return it.
DIIARBEK
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Bedsheets and pillowcases were dirty and smelling bad, staff haven’t react immediately so frustrated
mee
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Will never comeback to this location. Dirty, smelly, and water leaking from ceilings. Outlets in rooms don’t work.
Number of reviews per page
20
40