Overall Ratings & Reviews Extended Stay America Suites Tacoma South

The front desk is was amazing. They may be slightly short staffed as we asked for kitchen stuff multiple times and didn’t receive. But that’s ok we made do. Room was clean, hotel was quiet. They have a gated secured parking lot, that was nice. Would stay there again for sure!

Having a kitchen & large fridge was great. It appeared a haven for low imcome people needing housing. But everyone was nice & when available, accomodating. The floor was cleaner than other places we've stayed. Day to day housekeeping is not available. Very dog-friendly.

I went to check in and when I did they told me there was no rooms available even though I had a reservation. I was told I should have received a call earlier that day which I never got. Trying to find a room at midnight is almost impossible!!!

No housekeeping prior to arrival. The one employee on duty working front desk had to clean our room. Check in took 2 hours. No housekeeping available on day 2 but we did see a housekeeper. He said he isn't assigned to our room. He was only one who showed up for work and he only wanted to do his assigned bare minimum, obviously. We weren't able to get any service.

We didnt stay because Extended stay did NOT take our dorm of payment 2 differnt ways NO CASH AND NO CASHAPP.

There was no room available and the reservation was cancelled! I was very outraged

The room wasn't very clean. There was small debris on the floor and M&M's in the corner of the closet area. The bathroom sink was very slow draining. The "grab and go" breakfast could use a little upgrade. The coffee was good. We will probably stay there again when in Spanaway

This property was not at all, what I saw online. It had a smell, as soon as I walked in. I thought that it may have been someone cooking, with spices that were unfamiliar to me. I got to my room and the smell was worst and everything looked as if the furniture

A little dirty and very thin walls.

Location was great but our room had a pair of dirty socks from a previous visitor. There was hair all in our tub and on the wall. Carpets smell like they could use replacing.

Affordable

My stay was okay - it was very reasonably priced which was good! The issue was my check in...the front desk person was very nice, but had watery eyes and a very red nose, was all congested and sniffling, rubbed her nose several times with her hand. After doing so she touched my id, credit card, and the two room keys. I immediately went to my room, washed all cards with soap and water, then washed my hands. Three days later I still came down with a very bad cold! Yuck!

Spacious rooms are very affordable

Comfortable

For the amount of money that we spent on the room the room was needless to say mediocre had a weird odor was not thoroughly cleaned there were hair balls all over the floor from previous tenants dog hair and the hotel itself had an odd smell the elevator floors were disgustingly dirty

This hotel really isnt clean. And really next to no amenities. The breakfast bar really isnt breakfast. And the place is just dirty. The room itself was beat up. And while the bedding seemed clean enough. Everything from the floors to the table surfaces and the bathroom felt grimey. It served its purpose. If youre younger and out going to a show or exploring/vacationing around, and looking for a cheapish place to stay. This might just work. Other then that. Pay the extra 60 a night and get somewhere a little more refreshed. The staff were nice enough though. So that was a plus.

I really liked this hotel.

Clean, easy and friendly front desk.

Didn't feel safe, more like a transient hotel.

Everything was fine except for the smell of marijuana smoke throughout the hotel, even though the rooms are supposed to be smoke free.