Red Roof Inn Asheville - Biltmore West

Explore Red Roof Inn Asheville - Biltmore West
7.0
Pleasant
From 994 reviews
Cleanliness

7.0

Room Comfort

7.4

Service and Facilites

8.0

Traveler Reviews Red Roof Inn Asheville - Biltmore West

Number of reviews per page
20
40
Top reviews
Angela
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Home less people selling drugs on the property I felt unsafe
Manuel
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good so far
Sam
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Comfortable beds
Joshua
icon-Friends and Family
Friends and Family
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

This is not a family friendly space. Lots of bad element floating around the hotel. Lots of noise all hours of the night. Almost saw a fight between a hotel patron and a homeless guy while we were packing the car. Skip this hotel.
Doreen
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Parking lot full of people doing drugs and drinking. Room smelled like dirty feet and dirty wet dog. Worst place i heve ever been. Staybaway
Tiffany
icon-Business and Leisure Family
Business and Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very messy and stinky
Michael G.
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

ok
David Aaron
icon-Leisure
Leisure
4.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Over the years, I’ve stated this facility probably 100 times. The last three years or so it has gotten progressively worse. At one point it was being used as a homeless shelter, to which I don’t object necessarily and now the clientele seems very seedy. There is a lot of activity after hours scantly clear women people coming and going. People hanging out. For the first time I had roaches in my room which necessitated a room change. It has just gone way downhill.
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William
icon-Business
Business
2.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

When I checked in and went to the room the room was not ready yet they were still trying to clean it and that was after 3:00.. when I tried to park in the handicap parking place they were cleaning air conditioners and had the handicap parking places blocked where you could not use them.. not a very good property the property is not that well cleaned the room look nice but the property itself was not very clean on the outside the maid was really nice she tried her best to get the room ready she cannot speak English but communicated back and forth on the phone she said they do this quite a bit they check people in in the rooms aren't ready looks to me like she needs help..
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Angela
icon-Business and Leisure with Partner
Business and Leisure with Partner
2.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

We have stayed here for every trip to Asheville for 20 years. We will NEVER go back. Upon arrival found dirty dishes (heavy glass plates not take out) in the room. The noise from above was unbreakable. We got no sleep. People with shopping carts of belongings hanging out in the breezeway and parking lot. Several "shady" individual wandering the property all night. We reserved 2 nights "reserve now pay at property" paid cash at check-in only to find later card had been charged. Checked out first thing after night 1. So sad
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Lynette
icon-Leisure
Leisure
10.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

The staff working the night shift at this hotel are very professional and go the extra mile to make sure all of their guests are taken care of… Amazing hospitality and staff there
Verified traveler
2.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Toilet didn’t work mor fridge in first room. Second room lights were not functioning over the beds, phone nor safe worked.
Verified traveler
2.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

It was easily the dirtiest motel room I’ve ever experienced. It also was most definitely not a non-smoking room. We had to get clean sheets and place them over the entire bed and sleep on top of the covers. The only thing going for this room was that there were no signs of bed bugs. If it wasn’t midnight and if there was availability anywhere else, we wouldn’t have stayed.
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Lisa
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

You can tell its pet friendly. The elevator floor is at the point of collapse and smells terrible
Matthew
icon-Business and Leisure with Partner
Business and Leisure with Partner
6.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Great value for the price. Could be cleaner but in reality no complaints
Anastassia
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

I have stayed here a couple of times with pretty low expectations cause it’s a cheap spot, pet-friendly spot. It has always had some issues but was especially awful recently. Mystery stains on the comforter, sheets, walls, and floor, mold on the shower curtain, burn marks and deep stains on the pillows. There should be a bare minimum of standards, even for a motel. There were clearly none here. The staff was friendly though, so there’s that.
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Verified traveler
6.0
/10
Reviewed 59 week(s) ago

Hotels.com verified review

Every. Thing was wonderful untili went to check back in the following day.Just to be told that I have to pay a security deposit a fifty dollars... We have stayed at that hotel For almost a month and so yeah I'm mad that I now have to pay $50 each time i check back in...
Yenni
2.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Nasty place.
Yolanda
icon-Business
Business
10.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

Very nice hotel!
Ahmed
icon-Business with Friends
Business with Friends
2.0
/10
Reviewed 66 week(s) ago

Expedia Group verified review

for how much i paid u would think that it would at least be decent but the carpets were sticky and smelled disgusting the sheets were dirty, no one came to maintain our room in between the two days and so on
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