Stony Plain Inn and Suites

Explore Stony Plain Inn and Suites
8.2
Very Good
From 1,004 reviews
Cleanliness

8.6

Room Comfort

8.6

Service and Facilites

8.8

Traveler Reviews Stony Plain Inn and Suites

Number of reviews per page
20
40
Top reviews
Carol
icon-with Children
with Children
2.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

First of all I waited over twenty minutes for someone to come check me in at around 7pm. We were not given the room I booked, I was given a loft, not the family room with bedroom. Once we got in the room the first thing that hits you is the smell, like it had been smoked in for 40 years and it was so strong all of our stuff would have stunk. Neither bathroom door acutally closed, no closet doors, no bedding for the pull out other than a little blanket, there was a homeless person sitting outside and another guest smoking weed right outside our door and another smoking a joint a few doors down from ours. The countertops had not even been wiped down. Needless to say this hotel is a dive, we never even unpacked, just checked out immmedialtey and went to another hotel. The lobby and restuarant looked nice but that is all.
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Brett
8.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Big spacious suite at a great price.
Karmel
icon-
2.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

There was a bed bug in my bed, it was crawling on the pillow i wasnt using. I was terrified
nicole
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Don’t make it
Louise
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Was clean and quiet
Grant
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

good vaue
Jill
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was clean, restaurant was good and great service in there, front desk lady at check in was questionable, very abrupt, not much of a personality and when we put the empty coffee pot on the desk for her so maybe she’d make more coffee she just put back on coffee station empty
Hawa
2.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The hotel was good. It was nice. I can recommend it to my friends and family.
Thomas
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Very very basic. Non smoking room had distinct nicotine smell
Angela
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Wonderful executive king room with huge jacuzzi! Room was clean and staff friendly. Pool was warm and thoroughly enjoyed.
Edward
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Connvient Clean
Mona
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Staff neglected to remove people drinking and vaping in pool area and parking lot edges were not cleaned. Very dangerous trying to make your way over this mound of ice and snow. Easily could fall and get hurt. Room was great but these issues made for a lower rating.
Mona
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

There were people drinking alcohol and vaping in the pool area. It took staff over an hour to do anything about it after it was reported. At that it wasn’t staff that told these people to leave the pool area. They made the area feel unsafe and unpleasant to be in. The rest of the stay was great but because staff would not deal with these 30 something year old men in the pool area it significantly decreased my rating.
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janelle
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Rooms were much nicer then we expected. They were very spacious and we will def stay there again
Lauryn
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

A staff was very rude in the reception
andrew
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Yes
Howard
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Clean and quiet. Great staff.
Agustin
icon-Business and Leisure with Partner
Business and Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Clean and quiet
John
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Needs a lot of renovation for standard rooms.stains on bathtubs. Price for 3 nights is fine but id rather stay to another hotel with the same price.
Cindy
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Yes
Number of reviews per page
20
40