Hôtel de la Cité Carcassonne - MGallery Collection

Explore Hôtel de la Cité Carcassonne - MGallery Collection
9.4
Exceptional
From 925 reviews
Cleanliness

9.6

Room Comfort

9.4

Location

9.6

Service and Facilites

9.4

Traveler Reviews Hôtel de la Cité Carcassonne - MGallery Collection

Number of reviews per page
20
40
Top reviews
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Awesome hotel in an even more awesome location - will be back. Fantastic experience :)
Karen
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The hotel & grounds are beautiful. The swimming pool is positioned privately with views of the hotel & church. There’s lots of outside shaded seating areas in the garden with good bar service. The restaurant is excellent and good value for the standard with lots of ‘extras’. I’d recommend the wine pairing at €50 pp for 3 glasses, it’s worth it. The location with the castle backdrop is enchanting. Breakfast excellent too. The whole hotels is very dog friendly and there’s a individualised name welcome sign by the water bowl, no bed or treats provided but €20 per night isn’t bad for hotel standards. The service is exemplary throughout. The welcome feels personal, we were first timers but felt like we were loyal returning guests. The manager even remembered my dogs name the following day. We only stayed 1 night, 2 would be enough but with the service you receive I’d happily stay longer. Highly recommend!
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yiqing
icon-with Partner
with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The staffs are very helpful and kind. I had a great time staying at the yard
Jane
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Excellent location and charming
Tynan
icon-with Partner
with Partner
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

My finance have traveled the world a few times and this is hands down the best overall experience we have ever had!!! They had all bases covered. This is a dream! If you have a princess or queen who needs the extra special treatment this is the place!!!! Thank you thank you thank you 🙏❤️
Lilli Ann
icon-with Partner
with Partner
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The hotel is beautiful and very atmospheric! Staff was wonderful! Rooms were lovely! A few issues for us were that that the tub is very deep which makes it difficult for older or short people to climb in. Although the hotel was beautiful the exits need to be better marked. If there was a fire it would be very difficult to exit the hotel safely.
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Victoria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Beautiful hotel. All the staff we interacted with were friendly and helpful. We were sad to leave and look forward to returning someday.
Gina
icon-with Partner
with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The property is beautiful and is right in the old city. The room was good size and had a large bathroom. We had a lovely view of the hotel gardens. The pool area was especially nice. It was a little confusing for us to figure out exactly where to go to be transferred to the hotel. All the staff were very friendly,helpful and professional. Some of the carpets are showing their age and could us an upgrade. We would certainly stay there again.
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Alpita
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Would stay over and over. Magical
Julie
icon-Family
Family
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Unique property within the wall. Garden view recommended. Dinner at hotel’s restaurant was 3+ hours- very good traditional French cuisine, so many couses. Skip lunch before.
David
icon-with Children
with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Not very often you get to stay in a fabulous Hotel found within castle walls in a medieval city built some +800 years ago. An amazing experience for my daughter and I made all that more special due to five star service and extraordinary dining and amenities. Highly recommended.
louise
icon-
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful hotel Excellent staff
Ricardo
icon-with Friends
with Friends
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Beautiful property and a delicious dinner!
Robert
icon-with Partner
with Partner
10.0
/10
Reviewed 19 week(s) ago

Hotels.com verified review

Our stay was magical. It was like stepping back in time and living in fantasy world. Carcassonne was where Walt Disney got his inspiration for Sleeping Beauty when he stayed at the hotel in the early 1950’s. Great location. Very helpful staff and great breakfast.
Alejandro
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Beautiful location and hotel. Absolutely worth staying there. Room 306
Tracy
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Very lovely location within the medieval city. Large room that probably could do with some refurbishment, as in other areas of the hotel. Staff were generally good but ordered a cab to the train station and the receptionist ordered it from the station to the hotel instead. If not for the cab driver making contact we would have missed our connecting train.
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maureen
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Perfect location. Many dining shopping options. Hôtel restaurant excellent. Hotel bar excellent. Staff excellent. Perfect 3 days. Well worth the money. Cannot say enough about the trip start to finish. Every person we encountered was top notch. Wonderful!!
Lisa
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

It was an amazing experience. The staffs were very friendly and helpful. This hotel is beautiful and surrounded with medieval arch
Leyma
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

The hotel is beautiful and the area around the hotel is also very pretty. The famous michelin restaurant was terrible, my food pigeon was really bad. Some other things were good, not for the price.
Santiago
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Great place
Number of reviews per page
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