Friendliness and helpfulness of the staff especially Josephine won our hearts. Location is very convenient. Will definitely recommend to friends and family.

Lovely hotel, comfortable rooms, spotlessly clean. Great location and nice bar. Only flaw we found was there was a €50 deposit added on arrival we were not informed of at booking or prior to our arrival & while the money was taken straight away at check in for the stay the deposit takes a minimum of 3-5 days to return to account.

Great place to stay. Hotel was wonderful, staff was very helpful and it made our few days in Dublin perfect.

If I could give the staff more than 5 stars I would. Always friendly and kind. I called on them daily to get a taxi, get directions, get maps etc. They were always available to help. Housekeeping was excellent even with my 2 teenage grandsons. I was nice to have a good breakfast to start our day, Highly recommend.

Perfectly cooked breakfast and lots of choice. Staff very helpful. Thank you for a lovely stay. Will stay again when next in Dublin!

Check-in was not a breeze and this is where the front desk could do better. Asked if I could check-in earlier and they wanted 120 Euros which is almost the cost of an overnight stay. I would've been ok if it was about 50 euros but ok, fine that's the hotel policy which sucks b/c check-in is at 4PM at this property. All other hotels I stayed at while Ireland had no issues with an earlier check-in, if same room type was ready and available (all similarly appointed at 4*). When it was finally time to check-in, I was tapping my card to pay for the room and security deposit but machine was not accepting my card, twice. My card was in good status and I've never had any issues traveling with it since it's a travel cc. The front desk person, if they were astute and experienced, should've suggested I insert my card instead of trying to tap it but instead suggested I step aside and call my cc company. That was a waste of my time b/c cc told me to try and insert with pin if tapping doesn't work. Other than the front desk experience, the location is close steps away from the LUAS and only a few stops to the centre of Dublin with all the areas, restaurants, bars, shopping, museums, etc. you'll want to see. Rooms are clean and well appointed.

Staff was so helpful! There is a tram for the city center across the street. Great breakfast!

Amazing

Very clean and comfortable. Staff was very accommodating

Yes was good room very clean staff were lovely

Very good

This was a wonderful hotel to stay at. It is situated in a very good location and the staff are exceptional. Also, it is very clean and modern. We were able to walk to St. Stephen’s Green park in 15 minutes and from there we took a Hop On/Hop Off bus to different locations downtown, ie the Guinness Storehouse and Grafton Street. As well, there is a very good pub across the street called Sonny McSwiney’s that is excellent.

Great Location convenient to walk to all tourist spots!

Excellent. Also, new extension very good.

Ok

Great hotel, staff and service. Lots of pubs nearby and choices to eat in them. Tram stop right next to hotel but cant really hear from rooms - and family room was excellent too. Overall great trip but Dublin has got extremely expensive.

The coffee cup had a lipstick stain. That was my only issue.

Friendly, efficient staff. Comfortable, quiet, well-appointed room.

Will be back

3 star experience at 5 star prices