Great hotel, enjoyed our overnight stay. Very convenient they allow (well behaved) dogs.

We use this hotel every year the night before flying on holiday from Bristol airport But this time we was woken up from dogs barking and what sounded like a women shouting at the dogs I did not think dogs was able to stay at this hotel but after some research they actually do 4am waking up my young daughter and wife is not acceptable I have emailed the hotel But had no response

The most uncomfortable mattress I have slept on in a long time. Aircon very noisy. When I used the Gym, all 3 bike machines didn't work, no cups for the water station. No hair dryer in the room and when I got one, it didn't heat up. On arrival, it looks like they have spent money on the reception and bar area but they need to sort out the tired rooms.

Spot on

The staff were amazing throughout our stay. The family room feels outdated but is still spacious. Our AC wasn’t working but they were happy to move us to different room. The breakfast was nice, standard English breakfast items!

Staff were very helpful throughout our stay, especially o arrival and breakfast.

The reception staff member when we arrived was not very helpful, did not tell us about breakfast or the pool times etc , tried to over charge our room by a lot of money , was not friendly at all The room was clean but every time you used the toilet it made a really loud noise after flushing You also had to pay £8 per night for parking

Great staff at reception and the bar. Room good, overall a great stay.

The breakfast was awful. Dry black pudfing. Poor toaster, sausage bland and undercooked bacon!

Good stay

Style

Nice hotel. Suitable for a work stopover. Bed was comfortable and having room service is a big plus! Some of the decor needs a bit of an update, but a good option overall for anyone in the area. Parking costing an additional £8 is not surprising, but a shame.

Great value for a night for our family and breakfast, inclusive of use of pool which waa tired but fine for us

The hotel and rooms are dated and tired, need refurbishing

Convenient location close to motorways. Very comfortable room.

The staff are friendly but the hotel is old and need more cleaning specially the pool and spa area, breakfast was okay but coffee machine kept breaking down, by the time I got coffee my food was cold!

Happy with our stay. Friendly staff, clean rooms with comfy beds. I liked the dressing gowns and slippers which were handy for the pool. Breakfast was good and evening meal was nice. Overall a good hotel that served us well for a weekend break

Great hotel. Receptionist Lewis was so welcoming. A true asset to the hotel

Staff were all very friendly at reception. The staff member on duty at the pool reception early (7 am) Sunday morning was more interested in watching his screen than talking to us. The rooms are spacious with generous sized bathrooms. Furniture and fittings are all a little worn looking but perfectly adequate for our trip.

Room looked dated, shabby and in dire need of renovation.