Great views

I enjoyed my stay on the property. However I had to pay an additional $135.00 at the property for parking and resorts fees. The “resort” only offer a normal pool and hot tub. Parking was 35.00 SELF PARK or 45.00 for valet. Its the only hotel on that side of the river. Definitely a rip off. Outside of that my stay was excellent.

As

Loved the stay here

The resort was clean and grounds were very nice. Had a great spa treatment. Access to the ferry was great. Did not need the car to try and find parking in Savannah.

We got a room here because we knew we could take the ferry across the river to do a lot of things. When you walk in the lobby it’s beautiful but as soon as you get off the elevator ( we were on the 6th floor) I noticed black mold all around on the wall paper. I’m 6’1 and my significant other is 6’7 so we notice things others don’t see. When we got in the room we were both disappointed because it was so small and we expected a great view of the golf course but all we really got was a small section of it along with a parking lot. There was also mold around that room too. I am highly allergic and I had a really hard time breathing in the room so we stayed away as much as possible. Just very disappointed in Westin. Wow!

Great vibe and very clean

nice weekend my family stay in the hotel

Delightful experience

The check in was great, but service staff (restaurant and pool) was extremely poor. We were asked 4 times by pool staff if we were hotel residents, even after verification of our room, some lady name Jenn was extremely rude and kept asking us multiple times. The onsite Restaurant closes at 3pm, and they refused to feed us when we came in at 2:59, technically they are still open. I was charged an extra $25 for extra adult, there was no extra adult in the room beside my, my wife and kid, I called the hotel for a resolution but haven’t heard yet, so I’ll be calling Amex next. I did complain and got 10,000 points, but I’m still bitter and in love Westin, now, my wife hates it. Won’t be at the Westin for a while.

It was very nice, as expected. Nice resort, great pool. Needs more chairs at the pool

We booked one night at the Westin to enjoy a nice pool because our original flight was delayed, but the pool was closed due to lightning and then was closed indefinitely because of poop in the pool. The food we ordered took a long time to come and spa services were not available last minute.

Always a pleasant stay- this is out 4th visit.

Great place to stay. Best views of the city at night.

Wonderful views of Savannah riverfront across the river. The bed was clean, but the carpet needed vacuuming. I found crumbs under the bed. I also found dust clinging to the walls. I was not a fan of the salt water pool.

Always enjoy staying here

Hotel has a great location, but is in serious need of a complete over haul. The furniture/carpeting in our room was seriously worn and outdated. We booked a suite, but the room only had a couch in it, guess that qualifies as a suite these days?

Poor. Bad customer service. Love the one on Hilton Head

We has a great time. The pool was beautiful and the poolside bar was even better. Rooms were cleaned and very easily located for easy access to the convention center. The kids loved riding the ferry over to River St. service was excellent upon checking in. The only complaint I have is the restaurant on the 2nd floor. Poor service there and super slow. We were usually in a hurry due to dance.

The staff really great.