The motel staff did not come to clean the room. The trash was not emptied. No fresh towels. The place needs renovations bad. The bathroom was dingy, the plumbing was bad... I can't tell all that was wrong with that place. I was there to visit my sick dad and did not think about going elsewhere it would have been too much trouble.

terrific management friendly place

Overall an alright motel, bathroom was a little dirty, the air conditioner sounded like a jet taking off, and actual jets flying overhead but being close to the airport that's expected. Not super close to any attractions in Rochester but easy to get an Uber. Overall a solid lower star hotel has the basics of a mini fridge and microwave and cable

The best part of this stay was the lady that checked us in , she was laden with arthritis and was still pleasant and professional.

Nice stay

Great for me and they a starting to fix it up

Great 👍

Good

I had a reservation and couldn't check in and still got charger For 2 nights and it wasnt even the next day yet

Great

Great 👍

Good

Great

Mandatory $100 security/damage deposit charged to credit card at start of stay that is credited back in 4 to 5 business days. Never encountered that before.

There was no refrigerator, toilet flooded, the water cut off without notice for a couple of hours. And no one wanted to accommodate me for anything.

Filthy scummy deplorable no microwave no trash cans no refrigerator, smoking the dope in the hallway with kids and everything and outside

Attempted to cancel my reservation…. Next to impossible. I will never Ever use Expedia again. You lie!!

Place is a sketchy....I didn't feel safe staying in this hotel.. our room has musty old smell

I had a good experience

The property needs updating. Bathroom are in poor condition and hallways along with common areas. The staff are supper nice and accommodating.